Reviews (101)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

May 28, 2018

Simplemente la mejor, y gratuita. Buen trabajo!! :) Totalmente recomendable, aunque cuesta un poco acostumbrarse al método al inicio. Ademas muy buen servicio al cliente.

Onmedical
Mexico
4 days using the app
April 2, 2018

In one word - this app is GENIUS! If you are looking for a smart chatbot with an excellent user experience and all-in features, look no further. The set-up was extremely easy, super fast and has great short tutorials to guide you through. When I needed help with something, Max was so amazing and answered very quickly with great support! :) This is probably my favorite app on shopify by far. I wish there were more than 5 stars to give! ;) THANK YOU SO MUCH for this tremendous app!

La Duett
Germany
4 days using the app
Edited January 22, 2019

Great app. Very helpful and easy to use. Has helped to learn more about my customers & potential ones.

Explorations-SFI
United States
3 days using the app
December 16, 2018

Hands down the best app I have installed for our business. This app allows you to distill all pertinent customer inquiries down to a process that customers close/convert themselves.

Amazing app, through and through.

B-Potent
United States
3 days using the app
Edited February 2, 2020

A true DSS tree. Great app functionality. Thank you for creating this and thank you for reaching out. Definitely worth trying out!

SaltWrap Store
United States
3 days using the app
October 1, 2018

I used the app to help me increase my lead conversions. So far the app has engaged quite well with my audience.

The MetroDude
Canada
3 days using the app
December 11, 2018

This app gets the job done, haven't explored all features yet but its intuitive and easy to use. Thanks so much for making it free!

SmolBites
United States
2 days using the app
June 2, 2018

Absolutely amazing the feedback from Gobot has been such a help to me and my startup. The amount of correspondence from the staff is unmatched. Information i receive with my custom bot has shot my Customer Satisfaction through the sky.

Thank You Gobot!

Worlds Apart Custom Designs
United States
2 days using the app
September 25, 2019

This app works so well, in amazing way. So far it's still free and usable! Thank you for giving us so good app. Especially for starters, who hasn't even earned 1 dollar yet. Thanks a lot!

PETHEROES
New Zealand
2 days using the app
August 2, 2018

Great experience so far! Quite excited to fully use all features of Gobot

Dodosoo
Vietnam
2 days using the app