What is Gobot?
We help fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots. Always put the perfect product in front of every shopper and automatically resolve repetitive customer support tickets 24/7/365.
Guided Selling Quiz: Drive More Sales & Personalize The Customer Journey
Convert more shoppers by learning about their needs, making spot-on recommendations, and personalizing their shopping experience accordingly with AI guided selling quizzes.
OLD WAY: Shoppers struggle with choice paralysis and find it difficult to choose the right product(s) based on their needs.
NEW WAY: Shoppers are guided to the right product(s) based on their individual needs via AI guided selling quizzes, and their shopping experience is personalized accordingly. Uncertainties in the buyer's journey are eliminated, returns are reduced, and shoppers feel personally tended to.
Collect email and SMS opt-ins. Send personalized welcome emails based on the expressed needs and preferences of your shoppers.
Use Gobot to build buyer profiles and truly personalize your marketing channels. Sync answers, actions and other buyer profile data points with Klaviyo, Drip, Active Campaign, Attentive, Postscript, and others.
Track custom Facebook Pixel and Google Ad events for answers and product recommendations. Automatically create lookalike audiences on Facebook for important customer segments.
Track quiz revenue and engagement with robust analytics.
Gobot’s deep Shopify integration makes it easy to pull product recommendations into your quiz, and these recommendations stay up to date as inventory changes. Further, relevant product recommendations will auto-populate your quiz recommendations based on smart rules you’ve set in Gobot - no need to continuously update your quiz as your offering changes.
Fast-growing merchants choose Gobot over Octane AI.
AI Support Chatbot - Reduce Support Burden
Automate repetitive support, improve customer satisfaction, and slash response times by making our AI chatbot the front-line of your support. Gobot’s chatbot can update customers as to the status of their orders, initiate returns through your returns portal, help resolve order issues, and much more.
Unaddressed questions get sent directly to your existing helpdesk via email. Handoff, as necessary, to whatever help desk or live chat you are currently using, including Gorgias and Zendesk.
Leverage valuable analytics provided by Gobot to see what your customers are asking and are most interested in.
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AI Guided Selling Shop Quiz and advanced custom order status message functionality must be separately enabled on your account. Please request an invite via email after installing.
