Avaliações (25)
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Thank you so much GoDataFeed and team for your incredible talent and skill. I appreciate how patient and helpful you all were with me throughout the entire process of migrating to Shopify!
Thank you for your feedback regarding our feed migration tool! We are happy to assist you in migrating from one shopping cart platform to Shopify. This new feature can save new Shopify users many hours on creating new product listings. We are working on improvements and continuously growing our platform and tools and will continue to expand. Thank you for your feedback!
The team at GoDataFeed is knowledgeable, quick to respond and always happy to help. Recently, we were faced with a Google violation due to a Shopify issue. Unfortunately, Shopify support could not provide us with a successful solution, but Erick at GoDataFeed stuck with me until we came up with a workaround. Their customer service is second to none.
Uploaded my request and when there was an issue, Steve the customer service rep was fast to call me and handle it. Clearly knowledgable staff and fantastic customer service! Much better experience then I've had with flexify or other feed providers.
Love this app! Works very well and free setup for Google Shopping! Great team as well. I use this for all my clients to set up Google Shopping + Merchant Center + Google Ads
GoDataFeed has been a game-changer for managing our e-commerce feeds. Its interface is user-friendly and highly responsive, making complex feed management seem effortless. The platform offers an extensive range of features, from advanced customization to real-time analytics, catering to all our e-commerce needs with precision.
What truly sets GoDataFeed apart is its capability to handle complex scenarios with ease, making it ideal for premium brands looking to maintain consistency across various channels. Additionally, the support team is outstanding, offering direct and helpful responses whenever needed.
Overall, GoDataFeed is an indispensable tool for any e-commerce store aiming to scale. Its comprehensive features combined with exceptional support make it highly recommended.
Thanks for the 5-star review, Codeage! If you have any ideas for future improvements, don't hesitate to share them!
i love this app for optimizing my product feeds for merchant center and facebook. Lots of easy ways. to. see how. to improve!
App got our feed banned off of Google Merchant Center and Facebook Feed.
We had it down for 5 days with little to no support from the customer service team.
The team was unknowledgeable and we had to switch to another feed provider.
Hi!
Thank you for taking the time to share your feedback with us. We'd be more than happy to clarify a few facts about your experience after an investigation by our team.
- Though we are a DIY software, our team still provided several hours of support to help you as shown via various ticket/email threads. We always try to work with all customers to resolve their issues.
- You also claimed that our “App got our feed banned off of Google Merchant Center and Facebook Feed.” That is simply not true as you never uploaded a Facebook feed from our system. When it comes to Google you had consistent data issues that we were more than willing to work with you on, however, by this time you had already chosen to leave GoDataFeed.
- If we are not the right fit we completely understand but we don’t believe the 1-star review is reflective of our software and team. We would appreciate it if you were to remove this review as this does not reflect our practices or team. We are fans of 72hours.ca and your safety gear. We look forward to hearing from you in the future.
I was charged despite deactivating my account before trial period ended. I was unable to get my feed to work so followed the onscreen rules but was still charged. I am too busy for this sort of nonsense. Turns out this is more about Shopify. The customer service here is good and responsive. Lesson learned here . . . .
Was charged after I had cancelled the subscription
Hi!
Thank you for taking the time to share your feedback with us. We have reached out a few times to you but have not received any responses. We'd be more than happy to clarify a few facts about your experience.
-You did not cancel before the end of your 14-day trial, therefore your account was charged. You are more than welcome to log back into your account and check the Activity Logs as we have those readily available for all our customers.
-Despite going over your 14-day free trial, our team still processed a refund promptly for you as a one-time courtesy.
We ask that you kindly remove this review as it does not accurately reflect your experience. Thank you and we wish you the best!
Very rude people and totally unprofessional in the handover from Wordstream.
We wouldn't recommend them at all as they stopped our feed while we were away on holiday. Seriously?
We are sorry that you had a negative experience migrating from Wordstream. We made several attempts to contact you to advise on the next steps or how to opt-out.
We pride ourselves on our award-winning customer service. If you would like to resume your shopping channel feeds, we would be happy to get on a call to sort out any confusion.