GOGETTERS ‑ EU Dropshipping

I had high expectations for Gogetters, but unfortunately, the experience was disappointing. I upgraded to the Pro plan, expecting better synchronization with BigBuy, but the inventory updates were inaccurate and didn’t match BigBuy’s stock levels.

One major issue is that you don’t get access to the DP, only the RRP , which can lead to significant price gaps. This makes it difficult to maintain competitive pricing.

After just 3 hours of using the Pro plan, I realized it wasn’t what I needed and reached out to customer service to inquire about a refund. Unfortunately, I never received a response, which was frustrating.

In the end, I decided to work directly with BigBuy, where everything is much more transparent and efficient. I’d advise others to be cautious before purchasing a paid plan the value it provides may not meet expectations.

Katastrophe!!!!!!!!

Too expensive for the kind of service they offer.

Tey cover EUR120 just to select the products from the supplyer we choose and you also have to pay the suplier, so is min EUR150 just for you can have access to the products. I pay for VidaXL, so to I can import they products I must have to pay this EUR90 fee plus EUR30 month.

And don't be fooled by the free plan, since you can't import any products from your supplier, you have to sign up to the paid plan in order to have access to the stock of products and send them to your store.

Ik heb veel problemen ervaren met het importeren van de producten. Dergelijke problemen doen zich niet voor als je rechtstreeks vanuit BigBuy of VidaXL importeert. Dit heeft me helaas 250 euro gekost. De medewerker van de klantenservice leek zelf ook niet te begrijpen wat er aan de hand was. Het spijt me, maar ik ben erg gefrustreerd. Ik heb hier dagenlang aan gewerkt zonder resultaat. Uiteindelijk heb ik besloten de software te deïnstalleren en het verlies te accepteren.

Ich bin zutiefst enttäuscht von dieser App. Mein gesamter Online-Shop ist ausverkauft, und die Lagerbestände von Vidaxl wurden auf null gesetzt. Dies ist inakzeptabel, äußerst unprofessionell und schadet meiner Marke erheblich. Binnen einer Woche sind zwei große Fehler passiert, und das ist einfach inakzeptabel. Ich beginne bereits damit, allen mitzuteilen, dass sie diese App besser meiden sollten. Ich werde selbst nach einer Alternative suchen, falls sich solche Probleme erneut ergeben sollten. Ich habe Verständnis dafür, dass Fehler passieren können, aber bei einer so wichtigen App ist das unverzeihlich!

"I am deeply disappointed with this app. My entire online shop is sold out, and the Vidaxl inventory has been reset to zero. This is unacceptable, highly unprofessional, and significantly damaging to my brand. Two major errors have occurred within one week, and that is simply unacceptable. I have already started informing everyone to avoid using this app. I will look for an alternative myself if such issues persist. I understand that mistakes can happen, but with such a critical app, this is unforgivable!"

Aktualisierung:

Ich möchte meine vorherige Bewertung aktualisieren, nachdem ich eine weniger erfreuliche Erfahrung gemacht hatte. Ich freue mich zu berichten, dass das aufgetretene Problem innerhalb von nur 24 Stunden behoben wurde. Die App hat sich als äußerst anpassungsfähig und benutzerfreundlich erwiesen.

Angesichts dieser positiven Entwicklung habe ich beschlossen, der App eine zweite Chance zu geben. Mein Wunsch ist, dass ein ähnlicher gravierender Fehler nicht erneut auftritt. Ich danke dem Support-Team herzlich für die schnelle Lösung des Problems.

Ich bin gespannt darauf, die App weiterhin zu nutzen und hoffe auf eine reibungslose Erfahrung in der Zukunft.

Update:

I would like to provide an update to my previous review. After experiencing a less-than-ideal situation, I'm pleased to report that the issue was resolved within just 24 hours. The app has proven to be highly customizable and user-friendly.

In light of this positive development, I have decided to give the app a second chance. My hope is that a similar significant error will not recur. I want to extend my heartfelt thanks to the support team for swiftly addressing the problem.

I look forward to continuing to use the app and hope for a smooth experience in the future.

Useless app for any other dropshipper outside NL as they suppliers are more making excuses about why they do not as try to work out and resolve problems. The TWM excuse is Economic scales, which is a wonderful excuse. Never heard in my life that Economic scales would work out without sales. Then you have left only with EDC supplier as other suppliers don't ship to other EU countries and then it's not worth the money of $39 p.m. Even with my masters degree I cannot understand are Gogetters and their suppliers luck of skills (while thinking that they are really smart) or willingness to work. Anyway, if they not able to take care of their customers, then their competitors will. And then we can see clearly why this app is so unpopular on Shopify, and why noone wants to choose them. Your answer is fanny. If I could use your app, then I would, but otherwise my review was true and one star exactly what you earn from me. Your information is misleading, because you are promising delivery to 23 EU countries (not even all 27) but after your customers have wasted time with your app you give new information that you cannot even make to deliver all those countries. You are wasting your potential customer time and then also let them feel that they did something wrong when they are not happy with your app and service. Nevertheless, while there are many companies who have no problems delivering worldwide, you work only with few companies who have problems with deliveries even inside the EU, then tell me really you earn more as one star? Resolve your problems with your lazy companions and I will change my review.

They don't take errors seriously. They ignore most emails you send them.

has big potential but no one takes care of it. search does not work with brands. you cannot bulk upload. over expensive. selecting "home" items does not work. translatations are nog good enough (german). edit: gogetters uses their own SKUs, instead of using the ones of the supplier. we just discovered that we have tons of items now double in the shop, with different SKUs, and the stock sync through a different tool cannot match those SKUs of gogetters with the supplier. 1 star and less.

WARNING DO NOT INSTALL.
App sucks, there is NO 30 day free trial despite it being advertised, they straight up charge $183. for absolutely nothing. The suppliers on the App has nothing in stock so it is completley useless.
The positive Reviews that are praising this App is obviously written by the developers them selfs.