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Cette application n'a pas ce dont j'ai besoin, mais en conclusion, j'aime toujours cette application. J'ai besoin d'une application ayant de nombreuses fonctions que celle-ci !
Nous vous remercions d'avoir partagé votre avis sur notre application. Nous sommes ravis de savoir que vous aimez notre application malgré le fait qu'elle ne réponde pas à tous vos besoins actuels.
Nous comprenons que chaque entreprise a des exigences spécifiques et qu'il est essentiel de trouver une solution qui offre les fonctionnalités appropriées.
Si vous avez des suggestions ou des demandes spécifiques en termes de fonctionnalités, n'hésitez pas à nous les communiquer. Votre feedback est important pour nous et nous permet d'améliorer notre application afin de mieux répondre aux besoins de nos utilisateurs.
Merci d'avoir choisi notre application et pour votre soutien continu.
Cordialement,
L'équipe de GoodApps
App semplice e funzionale. Supporto clienti molto rapido. Ho chiesto supporto e mi è stato immediatamente dato. Consigliata
Grazie per la tua splendida recensione! Siamo felici di sapere che trovi la nostra app semplice e funzionale.
Siamo lieti di sapere che hai avuto un'esperienza positiva con il nostro supporto clienti e che abbiamo potuto rispondere prontamente alle tue richieste di assistenza.
Ti ringraziamo per aver raccomandato la nostra app. Il tuo supporto è molto apprezzato. Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per aiutarti in ogni modo possibile.
Cordiali saluti,
Il team di GoodApps
Great App. Very helpful customer service. I wish they had tutorial videos to have the process even easier.
Thank you for the positive feedback about the app and our customer service! We appreciate your suggestion about tutorial videos and will definitely take that into consideration for future updates. If you have any specific questions or concerns about the app, please don't hesitate to reach out to our support team and we'll be happy to assist you.
Best regards,
The GoodApps Team
The app is really easy to use and we received great customer service by Vitalii! Can definitely recommend the app!
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you found our app easy to use and that our customer service team, especially Vitalii, provided great support. We appreciate your recommendation and hope that our app continues to meet your needs. Don't hesitate to reach out to us if you need any further assistance.
Best regards,
GoodApps Team
Easy to set up, easy handling. Super easy to integrate into the workflow! Would recommend this app to anyone who wants to start free products or other promotions.
Thank you for taking the time to share your positive experience with our app! We're thrilled to hear that the setup and integration process was a breeze for you. We designed our app to be user-friendly and easy to use, so it's great to know that we're delivering on that promise. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any questions or need further assistance, don't hesitate to reach out to our support team.
Best regards,
The GoodApps Team.
GA - FREE GOOD BOGO APP is NOT WORKING PROPRLY. I kept on sending my issues to their customer service almos everyday that the free product is not visible on the checkout page. However, they keep on sending me back and forth. They don't know how to fix their app errors and bugs.
Tried getting support as there is a glitch in there app and so it would only show a tiny part of our product catalogue as an option. Andrian eventually replied on live chat after 5 minutes of waiting. I tried his advice and replied back noting it didnt work and further explained the issue. He then completely ghosted me!! terrible service.
Thank you for sharing your feedback with us. Based on our understanding, compatibility issues with other apps on your store might have been the cause. Feel free to reach out if you have any additional questions or concerns.
Best regards,
GoodApps team.
Tolle einfache App. Schnelle und zuverlässige Hilfe vom Support Team bei Fragen oder Problemen. Danke an Vitalii.
Vielen Dank für das positive Feedback! Wir freuen uns, dass Ihnen unsere App gefällt und unser Support-Team Ihnen bei Fragen oder Problemen schnell und zuverlässig helfen konnte. Wenn Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren.
Mit freundlichen Grüßen,
Das GoodApps-Team
*** SHOPS BEWARE! ***
DO NOT USE THIS APP if your store accepts discount codes or has collections! If I could give this app negative stars, I would. I know that's dramatic, but the hell that we've been through with this app justifies the drama.
We added this app to our store because we add free gifts at $25 and we were hoping to involve the customers more in the process by giving them choices for their free gifts.
I got it all set up and it was working until we had several customers let us know that their discount codes weren't working and that the free gifts weren't there at checkout. We then toggled the button in the settings that says "Allow discounts in checkout with gifts" (it had defaulted to "disable discounts in checkout with gifts.")
Okay...I wasn't sure why this was even an option. Of course, I want our customers to be able to use their discount codes. I reached out to support about this, and they warned us that this would create ghost products, but they wouldn't cause any issues. Unfortunately, this added a condition to every single one of our collections that says "product type is not equal to ghost_product," effectively adding every single one of our products to every single one of our collections. This has made our navigation useless, confusing customers, and has likely affected sales in the last few days.
Additionally, this app will charge people for their free gift if they do use discount codes at checkout. We've had upset customers and have had to issue refunds. This makes out company look like we're trying to scam people!
I reached out to support again and they confirmed that the app was supposed to add all of our products to all of our collections. That's just how the app works due to the ghost products that it has to make. The app was also working correctly when it charged people for their free items if they used a discount code. These aren't even bugs! It's just a poorly built and untested app! "We are just the beginners, so we are constantly developing and improving our application to make it more user friendly. Thank you for your honest feedback. We will be working hard on it to improve our application in the shortest terms."
This is unacceptable. The Shopify App store isn't a testing ground for incomplete or malfunctioning apps.
People need to be able to use discount codes with your app without it completely messing up our collections and navigation. The whole point of this app is to add FREE gifts to orders, not to charge people erroneously and to erode our customer's trust in our brand. This app should be removed from the store, improved, and TESTED thoroughly before anyone else has these horrible experiences.
I definitely wouldn't trust any of the apps that these folks make. I'm sure they're all untested and not to be trusted.
Thank you for sharing your concerns with us. We appreciate your honest feedback, and after reviewing the situation, it's likely that compatibility issues were observed in your store. We would like to assist should you have other questions or concerns.
Best regards,
GoodApps team.
Great customer service