Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
19 maj 2023

Works as described. Support is fast and responsive. All you need for a 5* app! Please keep up the good work!

The Supplement Warehouse Pte Ltd
Singapur
10 miesięcy korzystania z aplikacji
GoodApps odpowiedział(a) 26 maj 2023

Thank you for your fantastic feedback! We're delighted to hear that our app works as described and that you've had a positive experience with our support team.

Your kind words and encouragement mean a lot to us. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you again for your kind words and for choosing our app.

Best regards,

GoodApps team.

18 maj 2023

Great app, easy to use and I really like that it is a pop up window and that it does not mess around with my themes display. I had another app that slowed loading time down. this one is great and the support from Vitalil is outstanding! really efficient. Thank you so much

Tigerzzz-Shop
Szwajcaria
3 miesiące korzystania z aplikacji
GoodApps odpowiedział(a) 26 maj 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find our app great and easy to use. We're also delighted to know that our app doesn't slow down your loading time, as we understand the importance of website performance.

Thank you for recognizing the outstanding support provided by Vitalii. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,

GoodApps team.

12 listopad 2023

Okay, so I had to look for a lot of guides and apps on how to do the process of adding a free product to the cart, and this one is just perfect, excellent and very easy and understandable to use
You can simply design everything in a convenient and simple way and guess what??? It's free!!!

Definitely recommend to anyone looking for a solution to this issue

Galit - Art
Izrael
Około godziny korzystania z aplikacji
25 sierpień 2023

Perfect service! free app, and perfect for use, can just recommend it to everyone, quicka and easy use

FlexiBack.com
Szwajcaria
6 miesięcy korzystania z aplikacji
18 maj 2023

Wonderful App! Easy to use, and integrates nicely with Shopify. Customer Service is on point! They responded within a minute and Adrian was able to help guide me to do what I was wanting. Highly recommend!

Art Yourself
Republika Południowej Afryki
Około 2 miesiące korzystania z aplikacji
GoodApps odpowiedział(a) 26 maj 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find our app wonderful and easy to use, and that it integrates nicely with Shopify.

We're also delighted to know that our customer service was on point and that Adrian was able to assist you promptly and effectively.

Thank you for recommending our app! If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,

GoodApps team.

31 maj 2023

While the platform can be a little difficult to navigate, the service is really quick and they will help you right away with whatever you need.

Good Grief Yarn & Provisions
Kanada
18 dni korzystania z aplikacji
GoodApps odpowiedział(a) 13 lipiec 2023

Thank you for taking the time to provide your feedback. We appreciate your kind words about our quick and helpful customer service.

We're sorry to hear that you found the platform navigation a bit difficult. We understand the importance of a user-friendly interface and we continuously strive to improve our platform to enhance the overall experience for our users.

If you have any specific areas or features within the platform that you find particularly challenging, please let us know. We value your feedback and it helps us in identifying areas where we can make improvements.

Thank you for choosing our service and for providing your valuable feedback. We look forward to serving you better in the future.

Best regards,

GoodApps team

26 czerwiec 2023

Easy and quick set up, it does exactly what it says. Customer support is also responsive and helpful.

Pastel Maison
Włochy
5 miesięcy korzystania z aplikacji
GoodApps odpowiedział(a) 13 lipiec 2023

Thank you for your fantastic review! We're delighted to hear that you found our app's set-up process easy and quick, and that it delivers exactly what it promises.

We're also glad to hear that our customer support was responsive and helpful. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,

GoodApps team

6 grudzień 2023

Excellent support by Anne, quickly helped with any issues I had. Thank you!

Ottoman Hands
Wielka Brytania
Około 2 godziny korzystania z aplikacji
13 lipiec 2023

*** SHOPS BEWARE! ***
DO NOT USE THIS APP if your store accepts discount codes or has collections! If I could give this app negative stars, I would. I know that's dramatic, but the hell that we've been through with this app justifies the drama.

We added this app to our store because we add free gifts at $25 and we were hoping to involve the customers more in the process by giving them choices for their free gifts.

I got it all set up and it was working until we had several customers let us know that their discount codes weren't working and that the free gifts weren't there at checkout. We then toggled the button in the settings that says "Allow discounts in checkout with gifts" (it had defaulted to "disable discounts in checkout with gifts.")

Okay...I wasn't sure why this was even an option. Of course, I want our customers to be able to use their discount codes. I reached out to support about this, and they warned us that this would create ghost products, but they wouldn't cause any issues. Unfortunately, this added a condition to every single one of our collections that says "product type is not equal to ghost_product," effectively adding every single one of our products to every single one of our collections. This has made our navigation useless, confusing customers, and has likely affected sales in the last few days.

Additionally, this app will charge people for their free gift if they do use discount codes at checkout. We've had upset customers and have had to issue refunds. This makes out company look like we're trying to scam people!

I reached out to support again and they confirmed that the app was supposed to add all of our products to all of our collections. That's just how the app works due to the ghost products that it has to make. The app was also working correctly when it charged people for their free items if they used a discount code. These aren't even bugs! It's just a poorly built and untested app! "We are just the beginners, so we are constantly developing and improving our application to make it more user friendly. Thank you for your honest feedback. We will be working hard on it to improve our application in the shortest terms."

This is unacceptable. The Shopify App store isn't a testing ground for incomplete or malfunctioning apps.

People need to be able to use discount codes with your app without it completely messing up our collections and navigation. The whole point of this app is to add FREE gifts to orders, not to charge people erroneously and to erode our customer's trust in our brand. This app should be removed from the store, improved, and TESTED thoroughly before anyone else has these horrible experiences.

I definitely wouldn't trust any of the apps that these folks make. I'm sure they're all untested and not to be trusted.

The Clay Impress
Stany Zjednoczone
3 miesiące korzystania z aplikacji
GoodApps odpowiedział(a) 21 luty 2024

Thank you for sharing your concerns with us. We appreciate your honest feedback, and after reviewing the situation, it's likely that compatibility issues were observed in your store. We would like to assist should you have other questions or concerns.

Best regards,

GoodApps team.

18 maj 2023

Very helpful and supportive. they worked patiently to solve the issues and we look forward to seeing the increased business!

Rozanna's Violins
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
GoodApps odpowiedział(a) 26 maj 2023

Thank you for your kind feedback! We're glad to hear that our team was helpful and supportive in resolving any issues you encountered.

We appreciate your patience and trust in us. If you have any further questions, need assistance, or have any feedback to share, please don't hesitate to reach out.

Best regards,

GoodApps team.