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The app has no support or integration with any apps, so if you use more than 1 different app, this one is useless. None of the ad ons get calculated into the price or at checkout. I messaged customer support and I was told that because i have an ' upload file' app on my product page, the GA add ons app won't work at all. So this is app is pretty much useless, unless it is the only app on your store, i suppose thats why it is free.
Thank you for sharing your concerns with us. We appreciate your feedback, and after reviewing the situation, were observed in your store that you used a specific ' Upload File' app for creating the features on the Product Page and assigned them to the Add to Cart button that app blocks our app from triggering it for adding the add-on products. I’m pleased to inform you that you can use our app on the Cart Page it will work perfectly.
We would like to assist should you have other questions or concerns.
Best regards,
GoodApps team.
It worked for a few days and then it failed on mobile and wasn't showing (while still showing on desktop). Then, after a few more days, it failed on desktop as well. It simply stopped showing - despite trying to reset the app and the functions. I reached out for help and unfortunately they weren't able to help and wound up just letting it go completely. Sadly, I had to delete the app and I'll be researching other options.
We appreciate your feedback and understand the concerns you raised. After reviewing your feedback, our team looked into the matter, and we suspect that compatibility issues by other apps may be the cause.
Best regards,
GoodApps team.
This is one of the worst apps we have ever used, and we use a LOT of apps. Everything has a glitch. Asked for help and the customer service was helpful at fist then ghosted us. We launched a huge event only to have dozens of calls, emails and complaints. Even lost money in unnessary returns to customers who couldnt shop like they wanted to becuase the app wouldn't work and add product to the cart properly.
Thank you for providing your feedback. It's possible that the app faced compatibility challenges with other apps installed on your store. We are committed to assisting you, so feel free to reach out with any further concerns or questions.
Best regards,
GoodApps team.
Awful app. Horrible interface for selecting which products to enable this on not to mention the lack of options (all products or manually select which ones with all the disabled and draft orders mixed up in a 10 products per page window - simply horrible). Used for about 15 minutes and experienced several bugs/glitches as well. Not fit for purpose.