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We recently signed up with Good Buy and are so excited for this partnership! Good Buy's team has been extremely helpful throughout the sign up process!
Super easy set up, really responsive team. What's not to love about the affiliate model? Everyone wins! Hopefully we'll get some sales. :)
We love Goodbuy and everything they stand for. Thank you for uplifting small and impact driven business!
Tries to claim sales commission on orders that were manual entries for custom order with clients we've been working with for years. Did not bring any traffic. Still awaiting their refund on incorrect sales commissions.
We're truly sorry you had this experience Sydney. We are a small business too and are always learning and addressing bugs as soon as we're aware of them. We're really grateful you brought this issue to our attention as soon as you discovered it, which gave gave us the opportunity to make it right by refunding the charge within 30 min of your email. We've remedied this issue to prevent it from happening again. Please know we were thrilled to have Vertical Ledge as a goodbuy small business and would love to have you back.
Such an incredible concept and finally something that truly supports small businesses! Katie was super responsive and supportive with my questions and help with my brand launch on the site. Thank you!
This is a game changer. I can't say enough good things. The app saves me so much time as a consumer by connecting me with great alternatives to big corporate retailers. I love to help small businesses out when I can, and this app helps me do exactly that, all while saving me soooo much time in the process. 5 stars for sure
The wonderful and caring human beings behind goodbuy make sure that those approved are truly small businesses. They stand for their values, want to make sure that small businesses have a fighting chance to be seen in a marketplace saturated with big box retailers, and are quick to respond to any inquiries. If you are a small business interested in supporting fellow small businesses, then goodbuy is the app for you.
Super easy setup, everything feels automatic. Looking forward to the exposure to a new market of customers
So far, so good! I am new to using goodbuy, but the onboarding process and installing the app were super easy. Everyone from the goodbuy team I've talked to so far has been really responsive as well.
After wasting a ton of our time, received a condescending email from one of the owners. They didn't list any of their requirements for "proving" we are US based (which our address and labeling clearly show we are). They wanted us to have a "mission statement" and a number of other things. Not sure if the founders were Jr High school teachers, but it really felt like they were on that level. Instead of asking where information was, they chose to be unprofessional and waste our time. I know they are new to this as they are just launching, but some of this should be common sense and they need to understand our time is valuable.