Nabu: Google Ads Retargeting
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Added review : They contacted me via phone and the lady kept on putting me on waiting. Plus now they have replied below, more of a demand to remove the review. I would like to tell you that I have the coding proof of your poor coding apart from that the biggest proof is that everything got better once I removed the app, if your app does not cause this issue then how did this miracle happen? Original Review : Very bad coding by these people. I installed the app and it screwed the Discount % displayed near the product price. I only noticed it a few days after installing the app and had to hire a Shopify expert to find the issue with the theme urgently as I am spending around 3K daily for ad spends and this issue was causing people to not trust the website due to bad coding. I had to pay a hefty amount to the Shopify coder plus the money lost on ads.
Hey,
We are very sorry for your troubles but we want to clarify that this app cannot make any changes to your theme files since the app does not even have any permission to make any such changes. The app only places JS Tags and nothing else. The errors you are talking about are not possible from our app and must have been caused by some other source. Please understand the same and remove this negative review.
The customer service is very responsive and helpful. So far so good. They reached via email on multiple occasions to ensure the apps were installed properly and were reporting.
Dear KIN THE LABEL admin & team,
Many thanks for your valuable 5-star review that you had earlier posted for our Remarketing app. It's amazing to read that and I am glad to know that you liked our support & app experience.
You should always feel free to write back to me if there is anything else that I should be able to do for you.
Thanks, again.
Warm Regards,
Shubham
Team AdNabu
I had problems loading the app originally, but the customer service was 100%, we did a video conference to get it up and running. thanks for your help
Your patience while we set up everything for you is appreciated. I wish that you get a good audience count soon.
In my opinion the title "Install Dynamic Google Ads Retargeting Pixel & run Retargeting Ads in 2 clicks" is misleading. They only install a Javascript Code on your pages which allows you to run Retargeting ads. This app doesn't set up any ads for you. For this simple service, the app is too pricey. Installing the pixel is easy and you have to do just it once (ask Google or check Youtube for a 'how to"). This app charges you a hefty fee every month just for setting up your Javascript Code once. If you combine these monthly fees for the next years you run your business, it becomes really expensive. I can't recommend this app.
Dear FromPicToArt admin & team,
I am incredibly sorry for the inconvenience caused to you from our side. I have passed your feedback to the developer team regarding the pricing. We will try to optimize it. I also tried reaching you via email but could not connect with you.
It's true that the app only installs a JS code on your website. However, the same JS code sets up a great count of custom audiences in your Google Ads account based on your collections, product types, etc. Manually setting up so many custom audiences in your Google Ads account may not be feasible for you in the long run. It can also be a very time taking initiative. The app will also keep updating these audiences based on the website traffic from your target country so you can use them in your Google ads campaigns. The idea is to reduce the burden on your side.
I am willing to help you use the audiences in your Google Ads account alongside your campaigns, etc., so that you can get clicks and conversions via the same. Please write back on the existing email thread if you want to try it again.
Apologies,
Shubham
Team AdNabu
Very supportive. Clarified all that I wanted to know quickly and helped in setting up the app. Thank you
recently had the pleasure of working with Neha from Nabu, and I must say that her assistance with resolving my retargeting Google ads issues was absolutely outstanding. Neha's expertise and dedication to finding a solution were truly commendable.
From the moment I reached out to Neha, she displayed a high level of professionalism and attentiveness. She took the time to listen to my concerns and thoroughly understand the challenges I was facing with retargeting my Google ads. Her ability to grasp complex issues quickly was impressive, and it gave me confidence that I was in capable hands.
What truly sets Neha apart is her exceptional customer service. She was responsive and prompt in addressing my queries, ensuring that I had all the information I needed to make informed decisions. Neha's patience and willingness to go the extra mile made the entire experience stress-free and enjoyable.Thanks to Neha's assistance, I was able to overcome the hurdles I faced with retargeting my Google ads. My campaigns are now performing better than ever, driving increased engagement and conversions. Neha's support has undoubtedly had a significant positive impact on my business.
Dear The Shela Admin & Team,
Firstly, I wanted to express my sincere gratitude for taking the time to provide such kind feedback on the services we provided. Your feedback is truly invaluable to us.
I am delighted to hear that our team was able to assist you effectively during your time of need. It's always our goal to provide top-notch service and meet our customers' expectations. Your positive feedback serves as a great motivation for us to continue delivering exceptional experiences.
Please rest assured that we are committed to continuously improving our services and ensuring that we consistently meet your expectations and beyond in the future.
Once again, thank you for choosing our services and for your thoughtful feedback. If you have any further questions or require any assistance, please do not hesitate to reach out. We are always here to help.
Warmest regards,
Neha Singh
Team AdNabu
easy to use, thanks
Dear thegraeny admin & team,
I am very glad to know that you found our app easy to use. The audiences created by our app in your Google Ads account would continue to increase as per your website traffic so that you can use those audiences in your Google Ads campaigns, etc.
If you need any assistance with the app, please do write us anytime at support@adnabu.com. Our support is always extended to you.
Thanks, again.
Warm Regards,
Shubham
Team AdNabu
Saves so much time. I have more time to focus on our campaigns now that Adnabu has grouped everything for me.
Dear The Cook's Edge admin & team,
A ton of thanks for writing such a nice review for us really appreciate it, I thank you on behalf of the entire team we all are very grateful to you.
If you need any assistance with the app, please do write us anytime our support is always extended for you. You can always write to us at support@adnabu.com if there is anything I can do for you. Many Thanks.
Best regards,
Priya
Team AdNabu
I literally spent hours of my time trying to get right the remarketing tags and have it work together with merchant center. so frustrated. then I researched about if any app is doing the job, I am glad I came across AdNabu. It's as easy as signing in your google accounts twice and you are ready. If you were like me, then you found the right app. price is the most reasonable one too.
Best support ever. They helped me a lot. Great app by the way. They won me as a customer. Good app!
Dear Liza,
Thank you so much for taking the time to share your feedback for the services provided by our us. Much appreciated on behalf of the entire team.
I am happy that we could be of assistance during your need. Your acknowledgment truly means a lot to us. We look forward to meeting your expectations in the future as well.
Warm Regards,
Neha Singh