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Easy to use, quick customer service, one time payment convenience.
Brilliant app with a fantastic one off price, needed a bit of support and Chandra was amazing, I highly recommend!
I have used this app for years and when I moved from BigCommerce to Shopify, I was thrilled that I could continue building up my Google Customer Reviews. The app is simple to install and the information needed to get it up and running can be easily obtained from your Google Merchant Account.
As the customer needs to opt-in to receive the survey, it can take time to build up your reviews, but as this app offers a custom review badge, it will show your score even if you only have 1 review. The Google badge does not show your score unless you have a minimum of 100 reviews.
I have also dealt with their customer service a few times and each time my question was dealt with and sorted within 24 hours.
Overall, FANTASTIC app and well worth the one-off fee. I was once quoted $250 AUD by a Shopify Expert to integrate the code into my store.
I was using a similar app but decided to try this one for 2 reasons: 1) better looking badge and 2) the badge shows on mobile phones whereas I could never get the badge to show on mobile with the previous app.
I did have a problem when I first installed this and emailed support. Next day I rec'd an email stating my issue was fixed and sure enough it was working perfectly.
So... 5 / 5 stars for nice product and for great service.
Thank you!
Excellent App. The support has been really good. Also, this is a great deal and gives your store more authority.
Fantastic customer service. Fixed an issue for me straight away. Chandra was very helpful. Really pleased
Good and quick support with some technical issues to have the app up and running. Waiting for the reviews now!
Easy to use and providing the much needed customer review badge before you get to the magic 100. Questions that I had about the app were quickly and comprehensively dealt with by very helpful customer service, indeed the person I dealt with went above and beyond - couldn't have asked for better service!
App worked as described, perfect for a new store with no sales, customers or reviews. Great support, did some custom CSS to answer a request very quickly. Would be great to have a Klavyio integration. Loving the app so far.
Looks great, easy to use, developer responded to a question within minutes and with a one off fee this is super cost-effective very happy customer :)