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This evening I reached out to the most wonderful customer care representative I have ever had the honor of working with. Swati, a very wise and polite expert, walked me through all of the rigorous steps needed to resolve my complex problem. Briefly, I have an online store selling various coffees. Although my store has been online and ready to complete orders, we have been virtually invisible on Google. This problem made it impossible to sell anything. Maybe you can imagine the frustration? Thanks to Swati's detailed guidance through the many challenging procedures involved in fixing my site's problem, we can now make progress. If not for her we would be back at zero trying to figure our way through the maze of confusion. Thank you so much! If I were her manager there would be no question about promoting her all the way up the ladder. We need more Swatis in this world. Once again, thank you very much. We owe it all to you.
Most Sincerely,
James Simmons
This app is fantastic, encompasses great features like default and custom profiles, fixed to variable inventories, keeping product and order syncing on/off at your convenience and others. Support is fabulous. Totally recommend this app!
I love this app. It's easy to use and understand. Customer service is easy and pleasant. Thanks for your assistance.
Had pretty much given up on Google merchant centre, I just couldn't figure out what was wrong!! Swati helped me step by step to understand and correct what was causing the problems. Give these guys a go before giving up!!!
Excellent app, helped me integrate the entire channel in under 10 minutes, great service. They are always available even via text or chat, and always fixed any problems that came up. Great team.
Great app, much better than others we've tested in the past. We had a few issues with synching but customer service was very responsive and helpful. Would highly recommend.
I have tried other Google Shopping apps in the past, but this one is the most intuitive and user-friendly one I have come across. I have over 25,000 products so I need something that can handle the problem. The customer service is amazing. It's rare to find such a friendly support team.
Great app!!! Excellent service from Swati and she has also been patient with me. I would recommend app
Great service, as someone with multiple websites, I appreciate the on-demand help that the team provides!
Superior service and ease of use. Have several of their apps all work great. If you need a complete solution select this app.