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What an amazing app! I brings all data to one place and it's very user friendly, easy to navigate around! Awesome support
I have just started using this app since I have constantly had problems getting up and running with google shopping actions. I am not approved yet but I am sure I will be as soon as they review. The customer service I have received from SWATI was unbelievable...in fact I have had prompt service several times today as I tried to get up and running...Swati however is my new best friend and she really went the extra mile to get my problems I have been having with another app cleared up so I can get to selling!
After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.
Hello, we would like to inform you that our app is for feed, orders and ads management. So this is totally irrelevant that after uninstalling our app you are losing your account. The account is totally under your control. Please double check on your end and make sure your account has not violated any policies or you have not mistakenly clicked on any suspicious links on email etc. It is impossible that our app in any way affected your account . Our app works best for most merchants and is highly effective for maintaining products and order syncing between store and google.
Regards
In itself a very good app if you sell in one language and in one country and don't use Markets. Just unfortunately out of time.
An absolute disaster in Shopify communication and knowledge. Don't understand the basics of Shopify Markets and after over a week they haven't managed to get the right domain mapped to the right Shopify Market on Google Merchants. I will try out another app.
Excellent App with hands on support. It is the support team that really makes a difference. Happy to be a customer with their guidance. Thanks!
To be honest, I find this app to be more difficult to understand than Google Merchant Center itself. Unfortunately, credit card was charged after trial period (missed it by one day), but that's how it goes these days. From now on, I'm only signing up for trials WITHOUT a credit card! If your app is that good, you don't need my credit card upfront.
The next day after installing this app, many of my products were not published on Google (now 48 and 7 before), I checked with their support team and they told me to contact Shopify directly without checking anything on my website, I believe they might have received many complaints like this. And I received messages through WhatsApp from this app's team and asked if I need any help as they see that many of my products are not published, however, after I said yes and no reply from them. What I can do now is remove this app and find a way to get my products published on Google. It's wasting my time, it didn't help my SEO but is harmful, and now I have to fix everything by myself, it is the worst experience ever!
very good customer service. helped me to setup the website. I had problem to setup the goggle merchant account and upload the products on the goggle merchant account, and customer service representative helped me to fix all the problems and helped me and worked with me above and beyond customer service.
They were very helpful in getting my product catalog profile set up and connected. Thanks so much for the help!
I'm not very good at adding tracking codes so I asked
Business Analyst Swati for help, she was very patient and showed me step by step how to add the code where appropriate. Thanks for her help, even though I was only on the free tier, they were still very helpful, which really touched me.