CedCommerce Google Feed , 1 542 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 17 oktober 2023

Actually. I have changed my review as my account was suspended permantley by google ads. The software changed my url to some deadbeat website and I now have zero traffic from google. It has killed my business. I was just told to go back to Google and it was their fault.

Bonnie Lassio
Storbritannien
Ungefär 2 månader användning av appen
21 juli 2023

Beware of Commerce Google Feed - A Total Scam!

Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature.

They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration.

As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.

Nutrifit +
USA
Ungefär 2 år användning av appen
CedCommerce svarade 24 juli 2023

It is highly disheartening to see that after doing your entire setup, giving support for months, fixing all issues time and again, and helping to make you successful on Google, now you converted your review to negative. Do you even remember you took our ads package and our ads team and analytics team worked on your ads part for so long?? You yourself authorized the charge and now you claim you got scammed? Our team made your ads perform so well month after month, acquired great sales, and you paid nothing for that as well, it was all included in your 300 charge itself. Please be honest while rating the hard work of a company. We are not scammers, we help thousands of merchants daily.

15 augusti 2023

Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies.
The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce.
Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc...
I already have approved 800 products on GG merchant from another app.
I change to this app with thinking smoother process and handle larger SKUs.
What a joke!

Arteve Gallery
Frankrike
En dag användning av appen
CedCommerce svarade 19 augusti 2023

Hello,

We would like to inform you that the shipping issue was explained to you clearly and a note related to that is also present in the shipping section of app, your shipping problem got resolved also, and we explained the language part also that its difficult that's why even on merchant that feature is not provided. But since that was your requirement so you said you will switch app. The issue you faced of disapproved products was also resolved. So its unclear on your part of rating us bad, even after all things were explained clearly along with the plans. Our app is being used by thousands of merchants for various countries and all issues that occur at times are resolved. You had a problem with the pricing plans, you stated it was expensive to you but larger skus require larger plans, most integrations work in the same way. If you need to reuse us again feel free to reach out.

2 augusti 2023

After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.

Kuzi Tees
Storbritannien
11 dagar användning av appen
CedCommerce svarade 4 augusti 2023

Hello, we would like to inform you that our app is for feed, orders and ads management. So this is totally irrelevant that after uninstalling our app you are losing your account. The account is totally under your control. Please double check on your end and make sure your account has not violated any policies or you have not mistakenly clicked on any suspicious links on email etc. It is impossible that our app in any way affected your account . Our app works best for most merchants and is highly effective for maintaining products and order syncing between store and google.

Regards

30 juni 2023

Their good reviews are all fake. They'll be pushing you for one-time deductions. Wait until the customer is not satisfied with the service and they will not agree to refund. They are obviously wasting my money!!!

Artexplore
USA
Ungefär 2 månader användning av appen
Redigerat 9 januari 2023

I lost access to my google merchant account, Only account i gave access to was these guys and now for some reason my email cant be used to login to my account. i WOULD NOT RECOMMEND ANYONE TO WORK WITH THESE GUYS!

LifeGetsEasier
USA
17 dagar användning av appen
19 februari 2023

AVOID, this app ruined my store, now all my items are disapproved and will have to pay someone to fiz my feed. Over written all the items wrongly, did not create a separate feed, and ruined my store. Helpdesk is useless they promised to fiz it, but they did not, will report this to shopify, as causing financial loss for your business.
They also set my stock showing 1000 for every line. These app should be user friendly, followed all instructions and it just overwritten everything now i have 9K disapproved item in my google shop.

CraftyDetail
Storbritannien
Ungefär 15 timmar användning av appen
7 januari 2023

not very good so far pricing states free trial and 1st level is $4 per month. I installed this app, connected to google and then i discovered that the minimum monthly amount is more than double that. i contacted them to clarify and there is no one to answer the question.

pophomefabric
Kanada
Ungefär en timme användning av appen
CedCommerce svarade 26 juli 2023

We would like to inform you that all plans are available.You might have skipped while browsing them. From free to paid, all plans are being used by the merchants. Please feel free to reach out to us for any issues anytime.

Redigerat 19 juli 2023

Tomem cuidado, tive o merchant roubado e obviamente tem relaçao com o app, porém o suporte não dá explicações e manda falar com o Google. tinha mais de 8 meses com a conta e aconteceu isso

Casas Gael
Brasilien
7 månader användning av appen
Redigerat 6 juni 2023

I use their ad agency service, they force me to use their app, I used to think that this ad service includes app fee, I didn't notice that it was an annual fee, I paid $399 for google ad agency service fee and $199 tiktok ad agency service fee. Google Ads is performing very poorly, ROAS is only 2, tiktok has not had a single order. I think they should refund me $125 for the remaining 11 months of APP fees

Vivid Light Bars
Kina
Ungefär 2 år användning av appen