評論 (600)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2021年12月27日

Excellent app for uploading your products for Google Shopping. Simple and efficient while giving you the option of making adjustments directly in Google Merchant Services if needed. If you get stuck, or need assistance the support is impeccable. We highly recommend this app for Google Shopping!
Their customer service is second to none, with an incredibly fast response time and very professional and helpful answers.

AndrewFive
義大利
使用應用程式 3天
2022年5月4日

I have not received a better customer service experience in a long time. I had questions and CED was available any time of day. Definitely recommend this app.

Very Breezy
美國
使用應用程式 3天
編輯時間:2020年11月29日

Everything was fine until I purchased the app and started the free trial and now im spending more time wondering whats wrong and fixing issues instead of enjoying the app and what it has to offer...The customer service is horrible, I dont know what I was doing and I used the help service and I dont like the fact of being offered to a friend outside of this app to spend money to upgrade my store...which has nothing to do with this app..once I refuse, all of a sudden my merchant account is messed up and now im trying to ask questions and now customer service isn't responding AT ALL!!...its like they all ignoring my questions and stalling me until I'm speaking back to the same representative I was talking to earlier....I noticed that at a certain time there are different reps, but im trying not to talk to certain rep, so im looking for help at a DIFFERENT TIME so I dont talk to this person, I need this addressed and this is getting out of hand..thanks

Grams Matter
美國
使用應用程式 2個月
CedCommerce 已回覆 2021年3月12日

Hello,

We are sorry to hear about your bad experience. As we see our team did help you setup the merchant center, but later your account was suspended by Google as it did not complied with their policies and thus mispresentation error came. We would like to tell you that this error can be solved by correcting issues on your site, related to contact us, about us and other policy pages. You can use this link to get information about solving this error:

https://support.google.com/adspolicy/answer/6020955?hl=en

For more help you can reach out to us, and also Google support.

Regards,
Team CedCommerce

2022年10月9日

The team was helpful in getting the app up and running and in making changes to the feed -- appreciate it!

Ed's Plant Shop
美國
使用應用程式 2天
2022年1月7日

Very timely and helpful customer service, always answering the questions :) and very easy to use and understand, very recommend

roselable
中國
使用應用程式 2天
2022年5月19日

Great service very quick and easy Happy to recommend these guys they do a great job. Character count

Briarthorn
澳洲
使用應用程式 2天
編輯時間:2022年6月7日

I installed the app about a month back and the support was good. While they assist in setup, you can easily feel their nudge towards a paid plan. But thats fine. We hoped to take it anyway. While the support is prompt, may executives are trainees who simply dont understand the issue. But even that can be condoned.
Her are the real issues:
#Even after a month and numerous chats, we havent been able to make the app to work correctly. The app keeps uploading old sold out products to merchant center, and consuming all the credits. Despite several requests, they are unable to fix it. The custom profile we created clearly exclude sold out products yet the app everytime upload products in default profile which you cannot control except by unpublishing products on your shopify store. This completely negates the purpose of custom profiles. And, to add insult to injury, while the app uploads these sold out products, it also consumes all your credits.
They promised to fix it, yet our GMC is filed with old sold-out products that the app repeatedly uploads. This is our first ever negative review, but it is well-deserved. I hope they are able to fix the bugs.

HolyWeaves
印度
使用應用程式 2個月
2023年3月18日

Love this app so far. Much more intuitive than the G Sales Channel and easy for mass updates. The support team is always readily available to help and make sure to understand and resolved the issues. This app is super useful in that it can be setup to sync your products automatically to Google Sales Channel. Great tool for Shopify stores!

SNKADX
美國
使用應用程式 2天
編輯時間:2022年11月3日

We just switched to Suite for Google Shopping from another feed app and I have been getting excellent onboarding guidance and assistance. One of the reasons we picked CED for this is their chat window support which is one of the best in our industry. I will recommend CED and this app if asked.

ALZO Digital
美國
使用應用程式 2天
編輯時間:2022年12月12日

The app is great, and the team are very helpful, I worked with 2 team members and they both were very helpful. Thx

Luxury DTF
美國
使用應用程式 2天