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The app is not working and nobody is responding. Here is my message to them: Hi, I am trying to add Grid 2 to my pages but the app is throwing out an error. I am using AVONE shopify theme. Please could you assist? This is the error I am getting: "undefined" not added. There is a problem with the app block. Contact the app developer.
Thank you for reaching out and sharing the issue you're experiencing. We sincerely apologize for the delay in responding, as our team operates in a different time zone, which may have caused a slight delay in support.
Regarding your concern, we previously sent detailed instructions to assist with adding widget to your pages. Could you kindly check your inbox for our earlier email and follow the provided steps?
If the issue persists or if you need further clarification, please don’t hesitate to let us know. Our team is here to assist and ensure everything works smoothly for you.
Best regards,
Appio Google Reviews team