Google Reviews by Trustify

Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating sync issues and delayed support can be.

Our tech team has already reached out to you to investigate the issue in detail. I hope you can check and reply to us so we can resolve this as quickly as possible.

We’re committed to making this right and ensuring everything works smoothly for you. We look forward to your response.

Hi,

We’re truly sorry to hear about your experience and completely understand how frustrating this must have been - especially when the app didn’t work as expected and you were unexpectedly charged for shipping.

This is definitely not the experience we want any of our users to have. Our support team has already reached out to you directly via email so we can better understand the issue and work with you toward a proper resolution as quickly as possible.

Whenever you have a moment, please check your inbox (and spam/junk folder just in case) and reply with a few more details about what happened. We genuinely want to help and make things right for you.

Thank you for your feedback and for giving us the opportunity to improve.

Best regards,
Trustify Support Team

Hi there, we’re really sorry the app felt buggy and didn’t meet your expectations. That’s not the experience we want anyone to have.

Since your review, our team has reached out to you via email (from Rosie at Trustify) so we can learn what happened and help resolve it. When you have a moment, please check your inbox (and spam/junk folder) and reply with any details you can share.

We’re ready to investigate and make this right. Thank you for taking the time to leave feedback.

Hi there,

We're sorry that the app didn't deliver the experience you were hoping for.

Your feedback means a lot to us, and we'd genuinely appreciate the chance to understand what happened. We've reached out to you via email, but if it's more convenient, you can also contact us anytime at support@omegatheme.com. We'll personally look into your case and do our best to help.

If you're open to giving the app another try, we'd be happy to offer your first month free on whichever plan best suits your needs, so you can explore the app with our team's support.

Thank you for your feedback. We hope to have the opportunity to make things right.