Google Reviews by Trustify
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (119)
Affiner
-
Par note
Customer service is at its best. Within few minutes my problem is addressed and resolved. Never experienced with other service providers. Special thanks to Lynn
Thank you so much for the wonderful feedback! 🙌
We’re thrilled to hear your issue was addressed and resolved within minutes, that’s exactly the experience we aim to deliver. It means even more knowing we stood out compared to other service providers you’ve worked with.
A special thank you for mentioning Lynn, we’ll be sure to pass along your appreciation to her! 💛
If you ever need anything else, we’re always here to help. 🚀
Can't get it to work -- and was charged shipping WTH??
Hi,
We’re truly sorry to hear about your experience and completely understand how frustrating this must have been - especially when the app didn’t work as expected and you were unexpectedly charged for shipping.
This is definitely not the experience we want any of our users to have. Our support team has already reached out to you directly via email so we can better understand the issue and work with you toward a proper resolution as quickly as possible.
Whenever you have a moment, please check your inbox (and spam/junk folder just in case) and reply with a few more details about what happened. We genuinely want to help and make things right for you.
Thank you for your feedback and for giving us the opportunity to improve.
Best regards,
Trustify Support Team
potrebbe essere piu facile ed intuitiva
Grazie mille per il tuo feedback!
Ci dispiace sapere che l’app non è ancora così facile e intuitiva come dovrebbe essere. Abbiamo già inviato un’email per supportarti più nel dettaglio - ti chiediamo gentilmente di controllarla.
In alternativa, puoi contattarci in qualsiasi momento a support@omegatheme.com. Il tuo feedback è davvero prezioso per noi e ci aiuta a migliorare continuamente 💙
Great support from Niel today. He was able to help me all the way through the process of adding my google reveiws on my new Shopify site. Thanks.
Thank you so much for the lovely feedback 🙌
We’re really glad Niel was able to guide you through the entire process of adding your Google reviews to your new Shopify site. Getting everything set up smoothly is so important, especially with a new store.
We’ll be sure to pass your thanks along to him. If you need anything else as you continue building, we’re always here to help 🚀
The one thing that I want to say about Anna and the level of above and beyond level of assistance that she went out of her way to provide for me is that she deserves a pay raise. Never in my years of doing business, have I entered a chat seeking assistance for either set up, trouble shooting, or anything, have I had someone show such a eagerness to make sure that by the time our chat ended, this I not only completely understand how to navigate and optimize the string too my advantage, but she then showed me other apps that can do Even more to simplify things, and I appreciate her for doing that more than I can convey. She notably has the knowledge, but patience like i've never seen.and she has such a sweet demeanor, that even though frustration that I might have toward myself for not understanding, she has a way of making you feel at ease presenting it in a way that makes sense. it was such a pleasure, and i'm lucky to have her help me out. You need to add on about 5 more stars to her review box , because 5 just isn't enough..Thanks again--Rythum H.
Wow, thank you so much for this incredible message, Rythum. 🙏
Your words truly mean the world to us. We’re beyond thrilled to hear how deeply Anna’s support impacted your experience. Going above and beyond, making sure everything is fully understood, and helping you feel confident and at ease, that’s exactly the level of care we strive for.
Anna will be so touched to read this. Her knowledge, patience, and genuine dedication to helping merchants succeed are qualities we’re incredibly proud of and your recognition of that means more than you know.
If we could add 5 more stars to her review box, we absolutely would. ⭐⭐⭐⭐⭐✨
Thank you again for taking the time to share this. We’re lucky to have customers like you and we’re always here whenever you need us. 🚀
App works very well.
Thank you so much 🙌
We’re really glad to hear the app is working very well for you. That’s exactly what we aim for.
If you ever need any assistance or have questions, we’re always here to help 🚀
Very helpful customer service and it displays nicely on our site.
Love hearing this — thank you so much! 🌟😊
We’re glad that Google Reviews by Trustify is displaying beautifully on your site and helping showcase your reviews the way you want ✨💻
It’s also great to know our support team could assist you effectively — that’s something we truly care about 💙💪
If you ever want to customize things further or need a hand with anything in Google Reviews by Trustify, we’re always here for you 🤝🚀
Appreciate your support! 🙌
The app appears to be working well, but as a novice, I had some minor confussion on the setup process. However, the support team was able to fix my issue quickly!
Thank you so much for your thoughtful review! ⭐️
We’re glad to hear the app is working well for you. We completely understand that the setup can feel a bit confusing at first, especially if you’re new and we’re happy our support team could step in and resolve things quickly.
If there’s anything we can improve to make the onboarding even smoother, we’d love your feedback. And of course, we’re always here whenever you need us! 🚀
Team was very nice in fixing a problem I had using a old version of there app. Nice people, thank you!
Thank you so much for the kind words! 😊
We’re really glad our team could help fix the issue with the older version of the app. It means a lot to hear that you had a positive experience with us.
If you ever need anything else, we’re always here to help! 🚀
top thanks
Thanks a lot 😊
Glad you’re enjoying Google Reviews by Trustify. Really appreciate your support 💙🚀
