Google Reviews by Trustify
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Recenzje (118)
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Great support!
Samuel was very helpful and quickly investigated the issue. The development team resolved the problem and now the Google Reviews widget works perfectly. Thank you!
Thank you so much for the wonderful feedback 🙌
We’re really glad Samuel was able to quickly investigate the issue and that our development team got everything resolved so your Google Reviews widget is now working perfectly.
We’ll be sure to pass your kind words along to Samuel and the team. If you ever need anything else, we’re always here to help 🚀
Great support from Niel today. He was able to help me all the way through the process of adding my google reveiws on my new Shopify site. Thanks.
Thank you so much for the lovely feedback 🙌
We’re really glad Niel was able to guide you through the entire process of adding your Google reviews to your new Shopify site. Getting everything set up smoothly is so important, especially with a new store.
We’ll be sure to pass your thanks along to him. If you need anything else as you continue building, we’re always here to help 🚀
Customer service is at its best. Within few minutes my problem is addressed and resolved. Never experienced with other service providers. Special thanks to Lynn
Thank you so much for the wonderful feedback! 🙌
We’re thrilled to hear your issue was addressed and resolved within minutes, that’s exactly the experience we aim to deliver. It means even more knowing we stood out compared to other service providers you’ve worked with.
A special thank you for mentioning Lynn, we’ll be sure to pass along your appreciation to her! 💛
If you ever need anything else, we’re always here to help. 🚀
Can't get it to work -- and was charged shipping WTH??
Hi,
We’re truly sorry to hear about your experience and completely understand how frustrating this must have been - especially when the app didn’t work as expected and you were unexpectedly charged for shipping.
This is definitely not the experience we want any of our users to have. Our support team has already reached out to you directly via email so we can better understand the issue and work with you toward a proper resolution as quickly as possible.
Whenever you have a moment, please check your inbox (and spam/junk folder just in case) and reply with a few more details about what happened. We genuinely want to help and make things right for you.
Thank you for your feedback and for giving us the opportunity to improve.
Best regards,
Trustify Support Team
Very easy to embed, and the locator is available in the app, so you don't need to add another app for it
Thank you so much for your thoughtful feedback on Google Reviews by Trustify app! 😊
We’re really glad to hear you found it easy to embed and that the built-in locator is helpful, it’s great to know it saves you from needing another app 💙
If you ever need any assistance or want to explore more features, feel free to reach out anytime, we’re always here to help 🚀
They took less than a minute to respond to my support question, and it was quickly resolved. Highly recommended!
Thank you so much for your wonderful feedback on Google Reviews by Trustify App 😊 We're thrilled to hear that our team could respond to your question in less than a minute and help resolve it quickly. Providing fast, efficient, and reliable support is something we truly value, so your recommendation means a lot to us. Thank you for your trust and support 🚀💙
The one thing that I want to say about Anna and the level of above and beyond level of assistance that she went out of her way to provide for me is that she deserves a pay raise. Never in my years of doing business, have I entered a chat seeking assistance for either set up, trouble shooting, or anything, have I had someone show such a eagerness to make sure that by the time our chat ended, this I not only completely understand how to navigate and optimize the string too my advantage, but she then showed me other apps that can do Even more to simplify things, and I appreciate her for doing that more than I can convey. She notably has the knowledge, but patience like i've never seen.and she has such a sweet demeanor, that even though frustration that I might have toward myself for not understanding, she has a way of making you feel at ease presenting it in a way that makes sense. it was such a pleasure, and i'm lucky to have her help me out. You need to add on about 5 more stars to her review box , because 5 just isn't enough..Thanks again--Rythum H.
Wow, thank you so much for this incredible message, Rythum. 🙏
Your words truly mean the world to us. We’re beyond thrilled to hear how deeply Anna’s support impacted your experience. Going above and beyond, making sure everything is fully understood, and helping you feel confident and at ease, that’s exactly the level of care we strive for.
Anna will be so touched to read this. Her knowledge, patience, and genuine dedication to helping merchants succeed are qualities we’re incredibly proud of and your recognition of that means more than you know.
If we could add 5 more stars to her review box, we absolutely would. ⭐⭐⭐⭐⭐✨
Thank you again for taking the time to share this. We’re lucky to have customers like you and we’re always here whenever you need us. 🚀
Easy to use and great customer service. Had a quick question, Got a quick answer.
Thank you so much for the great review! 🙌
We’re glad to hear you find the app easy to use and that our team could provide a quick answer to your question. Fast and helpful support is what we aim for!
If you ever need anything else, we’re always here for you. 🚀
potrebbe essere piu facile ed intuitiva
Grazie mille per il tuo feedback!
Ci dispiace sapere che l’app non è ancora così facile e intuitiva come dovrebbe essere. Abbiamo già inviato un’email per supportarti più nel dettaglio - ti chiediamo gentilmente di controllarla.
In alternativa, puoi contattarci in qualsiasi momento a support@omegatheme.com. Il tuo feedback è davvero prezioso per noi e ci aiuta a migliorare continuamente 💙
The app appears to be working well, but as a novice, I had some minor confussion on the setup process. However, the support team was able to fix my issue quickly!
Thank you so much for your thoughtful review! ⭐️
We’re glad to hear the app is working well for you. We completely understand that the setup can feel a bit confusing at first, especially if you’re new and we’re happy our support team could step in and resolve things quickly.
If there’s anything we can improve to make the onboarding even smoother, we’d love your feedback. And of course, we’re always here whenever you need us! 🚀
