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My reviews aren't showing just the template. The template is displayed properly but no reviews are showing .
Hi,
Unfortunately there is no reviews on your Google business page. You need to collect some reviews first. Please check your email inbox.
I can't tell a lot now...first I have to check how it works... Ask me in some more weeks again please..
Easy to install but 1. I've 100+ reviews however widget only display less than 10 2. Should allow the editor to preview the example of each layout before publishing.
3. The compact or small option should be able to display the quantity of review with under the Google logo and stars rating.
The app conveniently and attractively displays some of your google reviews on your page with 5 different aesthetically pleasing view options, also allowing you to choose location which is great. However although it offers you 4 different methods to display these reviews on your page it comes with some glitches and load errors which should be worked out since this is a payable service. The "Add to page" and "Add to section" options work seamlessly with no issues except that the "dark or light" appearance does not take effect. The "Manual" which utilizes html and the "create section" method which allows you to create a block and move it as you please on your theme editor unfortunately does not work as smoothly and often crashes or fails to load. It could work one day, and then you make any slight adjustment and it's gone. Lastly it seemed like i do not have any control over which reviews to display, the app randomly picks 5 reviews. The only parameter i have control over is the minimum number of stars a review can have in order to be displayed, and whether or not i can display reviews that do not include text. But if you wish to change up the reviews that appear it seems theres no control for that. Customer Service is quick to help, and i had a lot of assistance from Alex who was patient and professional. However this is not something customer service could resolve as it is a functionality issue within the app itself. This may not be the case for all websites and themes but this was my personal experience with my theme. Despite being happy by the appearance of the reviews on the page, i was disappointed and frustrated by the lags and errors and hope that Reputon could review and improve this experience.
Dear Customer,
Thank you for the feedback.
Regarding problems you had:
"unfortunately does not work as smoothly and often crashes or fails to load", please, note, that sometimes widget require a few seconds to be shown on the website. The time depends on how "heavy" photos and other visual elements you page.
"the app randomly picks 5 reviews" to display more reviews, you have to be Signed In with Google. It's mentioned in the dashboard as well.
We will take into consideration your experience to make the app better.
Thank you.
Sincerely,
Reputon Team
Very good quality
Thank you for the positive feedback! Should you have any questions or need assistance in the future, don't hesitate to reach out.
This is good. This is great. I hate that I have to leave a review when I haven't even gotten the program to work the way I want it to.
Thank you for providing feedback on the app. We sincerely apologize for any inconvenience caused by our request to leave a review popup. We value your input and will take steps to enhance this aspect of our app.
Aún Pendiente de ver cómo funciona aún para comenzar muy fácil de instalar y muy adaptable al tema nuestro
Dear Customer,
May I know the issues you had while using our app? As I can see, you haven't sent any emails or other messages regarding the problems you had.
Kindly send us an email at info@reputon.com to help you out.
Reputon Team
bom. bom para melhorar compras e avaliações no google. Credibiliza nosso site e tem bom aspecto. Funciona
Olá,
Obrigado por ter tempo para escrever a revisão.
Por favor, deixe-nos saber se você teve algum problema com o aplicativo enviando um e-mail para info@reputon.com
obrigada
Reputon Team
Please enhance the widget look, I would like to be like more clean. It is easy to use and the price is accurate to the market but i feel it should look more professional made.
Dear Sir/Madam,
We are very disappointed by your 3* review as the reason for that is not clear for us. Please, provide a link to the more professional-looking widget in Shopify App to let us make our widget more powerful.
Kindly note, there is a possibility to use your own Custom CSS to make the design similar to your theme. We have even a guide for shop owners on how to do it by themselves.
Sincerely,
Reputon Team