
Google Reviews by Reputon
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Recensioner (1 106)
Förfina
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Efter omdömen
Still navigating but going well!
I have not seen any reviews from customers on this yet so no update on this.
We sincerely apologize for any negative experience. After reviewing your account, we noticed that your business is incorrectly linked. Our support team has reached out to assist you with the setup.
Too early to tell
I haven't started using the app just yet as I've only just signed up to it but I will let you know as soon as it is up and running.
Probando
The functionality is good. Requested a feature to have the ability to hide the reviews on mobile screens (because of clashes with other popups) and the developer said it was coming but it was never implemented. Also, 48hrs for new Google reviews to sync to the website is a bit long so I need to manually refresh every time.
Hello,
Thank you for the review. The mobile screen feature is on our development roadmap and should be available soon.
Regards,
Reputon team
My reviews aren't showing just the template. The template is displayed properly but no reviews are showing .
Hi,
Unfortunately there is no reviews on your Google business page. You need to collect some reviews first. Please check your email inbox.
App was quick and easy to install. The options to select how it displays are straight forward. It would be nicer if it had options to select colors, as the color palate is not in sync with our branding. It sould also be nice if there was an option to select how many reviews it shows on the page. Wound up uninstalling the app. The reviews take up too much space on the page by the time the date of the review and the profile information are added under the review.
Hello,
Thank you for the review. We appreciate your feedback, and we will take your suggestions into consideration in our feature updates.
Regards,
Reputon Team
good . gonna recommend this app. It is just that I need additional feature to fetch reviews from multiple google business
The app conveniently and attractively displays some of your google reviews on your page with 5 different aesthetically pleasing view options, also allowing you to choose location which is great. However although it offers you 4 different methods to display these reviews on your page it comes with some glitches and load errors which should be worked out since this is a payable service. The "Add to page" and "Add to section" options work seamlessly with no issues except that the "dark or light" appearance does not take effect. The "Manual" which utilizes html and the "create section" method which allows you to create a block and move it as you please on your theme editor unfortunately does not work as smoothly and often crashes or fails to load. It could work one day, and then you make any slight adjustment and it's gone. Lastly it seemed like i do not have any control over which reviews to display, the app randomly picks 5 reviews. The only parameter i have control over is the minimum number of stars a review can have in order to be displayed, and whether or not i can display reviews that do not include text. But if you wish to change up the reviews that appear it seems theres no control for that. Customer Service is quick to help, and i had a lot of assistance from Alex who was patient and professional. However this is not something customer service could resolve as it is a functionality issue within the app itself. This may not be the case for all websites and themes but this was my personal experience with my theme. Despite being happy by the appearance of the reviews on the page, i was disappointed and frustrated by the lags and errors and hope that Reputon could review and improve this experience.
Dear Customer,
Thank you for the feedback.
Regarding problems you had:
"unfortunately does not work as smoothly and often crashes or fails to load", please, note, that sometimes widget require a few seconds to be shown on the website. The time depends on how "heavy" photos and other visual elements you page.
"the app randomly picks 5 reviews" to display more reviews, you have to be Signed In with Google. It's mentioned in the dashboard as well.
We will take into consideration your experience to make the app better.
Thank you.
Sincerely,
Reputon Team