Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and ability to enhance business credibility by displaying genuine Google reviews. They value the customizable widgets, AI Summary Card, review filtering, and direct response features. The app's analytics and insights are praised for tracking review impact, and its customer service is highly commended. Merchants find it easy to install and set up, and appreciate the tools for monitoring reviews on various platforms and managing negative feedback privately. It's recommended for its potential to boost sales by building trust with customers.

March 30, 2024

I haven’t seen any results yet so I don’t know what u want me to say

Still to see the results

trendify Home
Germany
7 days using the app
Reputon replied April 1, 2024

We apologize for any inconvenience caused. Our team has already reached out to discuss possible solutions on how to address this issue.

June 8, 2023

I tried the reviews app for a longer time.
I started with placing customer reviews on my homepage. Everything works fine.
And it crashed the speed of my shop. So I quickly deleted the full review function.
I tried then the small sticky widget. It works but a user cant disable it, it is too sticky and covers too much space on mobile.
So I deleted the sticky review badge and installed it on my sidebar. Worked again but integration is not nice (looks kind of weird) and is slow again.
Unfortunately this is another app that just slows your shop dramatically.
I hope I can find another app that is more optimised than that.

deliawhisky.de
Germany
3 months using the app
Reputon replied June 12, 2023

We apologize for the inconvenience caused. We constantly optimize the performance of our widgets, and we would be interested to know how you measured that our app crashed the speed of your shop. We will contact you to discuss the details and find the resolution that meets your expectations.

August 23, 2023

The application stopped working, so I uninstalled, but was still billed after uninstalling. Unclear to me how I can resolve this.

Kybalion Jewellery
Ireland
3 months using the app
Reputon replied August 25, 2023

Hi, we're very sorry our app stopped working. Our head of support has reached out to you for a solution. Looking forward to talking soon!

September 10, 2022

I used this app and its annoying. I cant add widget properly and app contionusly asking to review. I clicked some where else an annoying popup appears to give us review.

Adnoor Store
Canada
9 months using the app
Reputon replied September 11, 2022

Dear Customer,

We are sorry for any inconvenience with our app.

We have checked your account. No reviews are displayed because you don't have reviews on Google Maps.

The review pop-up settings will be updated based on your feedback.

Kind regards,
Reputon Team

August 12, 2022

It doesn't work. It self deleted and now wont work at all. Im not sure how long its been inactive on my site, but this is not good enough.

Adelaide Office Furniture
Australia
8 months using the app
Reputon replied August 14, 2022

UPDATES: The widget code was blocked by 3rd app Flash Speed. Once you deactivate this app, the widget will be displayed normally.

Dear Customer,

We are sorry to know you have had an issue with our app.

One reason the widget was not displayed can be the theme changes. Once you edit/replace the theme, we send you an email asking you to check your widgets. If they don't work, you need to reinstall them.

But we can't check it from our side because you have deleted the app.

Please, install the to let us help you out.

Kind regards,
Reputon Team

April 8, 2022

Funkar inte alls med våra annonser då vissa ord inte går att marknadsföra, Utseende är inte heller den bästa tyvärr.

DOCTOR_K
Sweden
2 months using the app
Reputon replied April 10, 2022

Dear Customer,

We are sorry you had problems with our app.

Could you send your issue to info@reputon.com to help you out?

Thank you.

Reputon Team

February 25, 2022

J'ai contacté par messagerie pour être aidée rien du tout ne s'affiche pas du tout sur la boutique donc je désinstalle

Chamanisme & Traditions
France
About 1 month using the app
Reputon replied February 28, 2022

Dear Customer,

Kindly note, we haven't received any email from you regarding the issues you have.

Please, contact us via info@reputon.com to get support.

Regards,
Reputon Team