Tapita AI SEO Optimizer, Speed

Hello,

Thank you for using our app and providing feedback.

After receiving your feedback, we checked your website traffic and found the following points:

1. Before installing our app on April 30, 2024, you consistently had a source of traffic from Linux devices and headless Chrome browsers. This indicates bot traffic, which might be harmful to your SEO and is not real traffic.
What is headless Chrome and how to detect it?
https://datadome.co/learning-center/what-is-headless-chrome-how-to-detect-it/

2. After installing our app from April 30 to May 08, there was no more bot traffic to your website. This is why you saw a decline in traffic after using our app.

When you had bot traffic to your website, there were two peaks on April 30 and March 15. These peaks had the highest portion of bot traffic, which explains why you think our app is reducing your traffic. In reality, the traffic after installing our app is genuine, good for your store, and has the potential to convert to sales.

Please respond to our email and share access to Google Search Console (GSC) and Google Analytics (GA) with us so that we can help you identify the source of the bot traffic and which agency might have caused it.

If you used another SEO agent or app before us, please review them as soon as possible, as they could be responsible for the bot traffic, which does not benefit your store.

We hope to hear from you soon.

Best regards,
Katy

Hi Ijaz,

This is Max from Tapita. Above all, we thank you so much for your time and effort into using our app and we do apologize for this unwanted mis-understanding.

As explained in our conversations, we are receiving multiple complaints about store merchants being charged hundreds of dollars while the freelancers are exploiting our service for free.

While the app is free, we detest exploitation. We operate on trust and result and the reviews you are referring to as fake are made by extremely happy merchants with store much much faster than before without any additional cost. We want the result to speak for itself and we do not have the capability and moral to deceive thousand of merchants using our app. We are a team of young and ambitious people who work day in and out to bring nothing but "true value" to the Shopify market. By the way, Shopify does not allow fake reviews too, we would not in a million years doing what is against the rules and get effort throwing to the sea.
Our system recorded the store owner with the email sale@parksell.pk while yours is ijazmahe****@gmail.com, which rings freelancer red flags to us. The conversation tone was also extremely demanding and argumentative too: "we'll use the app for 1 year to test...etc" (by that time the merchant was already get charge and we can not catch the freelancer) (Same traits as numerous cases discovered by us before with freelancers).

You are our first 1 star review and we take that as a great lesson to learn in our way of approaching certain cases. We again thank you so much for your feedback that will make our sevice greater than ever.

We will let the merchant decide if the results are true or we are just a bunch of "greedy" app creator as you seem to think of us.

Regards,
Max
CEO of Tapita

Hi there,

Thank you for your feedback. We noticed that you installed the app and uninstalled it about five minutes later.

Could you please let us know what issue you encountered or what made you decide to leave this review? Your input would really help us improve.

We’ve also reached out to you by email a few times but haven’t heard back yet.

When you have a moment, we’d greatly appreciate your reply.

Best regards,
Tapita Team

Hi Random Panda,

Thank you for your time writing this review.

The app offers different pricing plans tailored to various needs. Regarding the $50 plan, this is the highest-tier option of the app. If you’re just starting out, you can use the app for free.

There are many free features available, such as basic schema, SEO audits for up to 50 pages, meta templates, file naming, alt text, image optimization, keyword research, and more.

The free plan covers most of the basic needs for a website, so upgrading is not necessary unless you’re ready for additional advanced features.

For anyone reading this review, our free app cover 50 pages for SEO audit, but it cover all category of pages includes home page, blog page, product page, collection page, and we do offer help with fixing critical SEO errors at free plan upon your request. Please try out and contact us before your conclusion about our app.

Thanks again,
Tapita Team

Hi there,

Thank you for spending time and effort giving us this review,

We believe it comes from misunderstanding because you used our app for less than 30 minutes and haven't tried any free features.

With free plan, you will be able to access many features to improve SEO and speed, such as: Instant loading page, image optimization for speed, SEO audit with 50 pages, Meta template, AI meta, SEO schema, we also can help you fix Critical SEO errors upon request.

Those features are also clearly stated in our pricing.

Our app is free to install and we have free plan (forever free) and other paid plans. Customers always can start with the free plan to try our basic features and we don't force any customer to upgrade.

Paid plans cover more advanced feature but free plan is enough to cover the basic SEO.

Best regards,