Tapita: SEO Optimizer & Speed

Tapita: SEO Optimizer & Speed

Reseñas (3.197)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
20 de mayo de 2024

Thank you, Liam.

He has been amazing in improving our site speed and is always quick to respond. I am happy to connect and look forward to working with him.

P.S. We moved from WordPress to Shopify, and our site speed score improved from around 30 to 81 on the free plan with his help. We look forward to optimizing our site even more.

La Petite Alice
Lituania
Alrededor de 1 mes usando la aplicación
16 de noviembre de 2024

The agent was very supportive and helpful.

Zulaikha’s Bridal
Estados Unidos
43 minutos usando la aplicación
3 de julio de 2024

liam is the best in this app , he helped me well . thank you liam

magoly
Estados Unidos
4 días usando la aplicación
31 de mayo de 2024

Great customer service , high skills, help you a lot with SEO issue. It ' s high recccomended.

HOUSE DECORUM
Estados Unidos
4 meses usando la aplicación
15 de noviembre de 2024

Amazing Support

ClozArt
Canadá
Alrededor de 1 hora usando la aplicación
26 de junio de 2024

Great app, Very accurate and detailed on explaining where the issues are and how to fix them. Easy to navigate through the audits.
Customer service was beyond expectations. I felt as though i should have paid more for the service i was getting. They fixed my issues promptly and made suggestions and added those. all for the plan i was already paying for.
I really cannot recommend them enough!

BackCountry Radios
Canadá
Alrededor de 2 horas usando la aplicación
12 de mayo de 2024

So very helpful! I really appreciate the help i received from tech support. i really had no idea what I was doing but they helped making recommended changes easy! Heres to higher ranking and a fast site!

Gorgeous Strands Retail
Estados Unidos
2 meses usando la aplicación
Fecha de modificación: 2 de junio de 2024

I've been using the Tapita SEO & Speed Optimizer app for a while now and overall, I'm very impressed with its performance. The app has significantly improved the SEO and speed of my Shopify store, making it more efficient and user-friendly. The features are robust and intuitive, and I've noticed a marked improvement in my store's loading times and search engine rankings.

However, there are a couple of areas that could use some improvement. The technical support team is not available on weekends, which can be a bit inconvenient if you run into issues during that time. Additionally, there have been several occasions when the chat feature was not working, making it difficult to get immediate assistance.

Despite these minor setbacks, the app performs exceptionally well and has been a great asset to my online store. I highly recommend Tapita SEO & Speed Optimizer to anyone looking to enhance their store's performance. A solid 4-star app with room for improvement in customer support!

Tech Titans
India
2 meses usando la aplicación
Tapita respondió 26 de mayo de 2024

Hi there,

I am Katy from Tapita. Thank you for using our app and giving us feedback. I would like to reach out to you to clear up any misunderstandings we might have.

Could you please schedule a call with our Tech & SEO expert this week to see how else we can support you with your store, in addition to the default features provided by our tool?

We do provide support over the weekends, and we run live chat 24/7. With live chat, we can help solve most of your problems, except for the "meta too long" errors that we asked you to wait to Monday because this task need coding skills and will be performed by our Tech team, which have two reasons:

1. Your theme code automatically adds the store name to the end of the meta description. This is a theme behavior and can only be changed by modifying the theme code logic. We requested time to have our Tech team help you change it. Since this involves changes to the theme code, we need to be careful and spend time checking/testing to ensure our changes work correctly.

2. Your meta description is generated by the Shopify-ChatGPT plugin and exceeds the suggested length for meta descriptions. Since we don't have control over this plugin, we sincerely ask you to contact Shopify or the app directly to see if they can set a limit on the generated meta length.

Additionally, tasks such as configuring your Google Search Console access and verifying domains can only be done from your side for security reasons. We hope you understand that we can only provide guidance for these tasks, which we have already done.

Once again, we hope you can reply and schedule a call to clear up any misunderstandings.

Best regards,
Katy

21 de junio de 2024

Simply very helpful. Highly recommended !

Black Temple
Alemania
Alrededor de 2 meses usando la aplicación
7 de junio de 2024

Thank You , Great service. All inquires has been answered. Errors has been fixed step by step.

ECG Building Blocks
Kuwait
4 meses usando la aplicación