Tapita: SEO Optimizer & Speed

Tapita: SEO Optimizer & Speed

Avis (3 193)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 1 juillet 2023

My store speed went from 49 to 92!!!!! The customer service is amazing and these guys clearly know what they are doing. Highly recommend the app!

Dust Mite Allergy Solutions
Australie
4 jours d’utilisation de l’application
27 septembre 2023

Happy with the result & very helpful team

Kent Traders
Royaume-Uni
Environ 3 heures d’utilisation de l’application
16 août 2023

Worked better than I was expecting. All issues are gone. Google speed scores went from 72/78 to 99/100. Easy to use.

TT
Finlande
Environ 3 heures d’utilisation de l’application
4 août 2023

The worst part is the support team. They are rude, unprofessional, and even blackmailing. They threatened to review instantly after installing the app and disabled app functions after 3-4 hours when they failed to get a review. This is unacceptable and illegal. Do not download this app or trust these scammers. You have been warned.
They are just collecting the reviews to may use it further for their premium subscriptions with the same or another app name, currently the app name is “Tapita SEO & Speed Optimizer”. The app is free and the review count is around 400. That is the only reason they got the best rating but the point is that 99% of reviewers placed their reviews after using the app just a few hours even some reviews were placed after a few minutes using the app which is inconsistence.
They are practicing unethically to grow their business. We will put a comprehensive complaint at the Shopify help center with proof of their emails. We may pursue it further with Better Business Bureau (BBB).
So, please be aware and place your review after 5-6 months of using the app otherwise they may stop or put down your site on slow servers after getting an early review because their main purpose is to use these reviews for their premium subscriptions same as their other apps.

PakSell
Pakistan
3 jours d’utilisation de l’application
Tapita a répondu 6 août 2023

Hi Ijaz,

This is Max from Tapita. Above all, we thank you so much for your time and effort into using our app and we do apologize for this unwanted mis-understanding.

As explained in our conversations, we are receiving multiple complaints about store merchants being charged hundreds of dollars while the freelancers are exploiting our service for free.

While the app is free, we detest exploitation. We operate on trust and result and the reviews you are referring to as fake are made by extremely happy merchants with store much much faster than before without any additional cost. We want the result to speak for itself and we do not have the capability and moral to deceive thousand of merchants using our app. We are a team of young and ambitious people who work day in and out to bring nothing but "true value" to the Shopify market. By the way, Shopify does not allow fake reviews too, we would not in a million years doing what is against the rules and get effort throwing to the sea.
Our system recorded the store owner with the email sale@parksell.pk while yours is ijazmahe****@gmail.com, which rings freelancer red flags to us. The conversation tone was also extremely demanding and argumentative too: "we'll use the app for 1 year to test...etc" (by that time the merchant was already get charge and we can not catch the freelancer) (Same traits as numerous cases discovered by us before with freelancers).

You are our first 1 star review and we take that as a great lesson to learn in our way of approaching certain cases. We again thank you so much for your feedback that will make our sevice greater than ever.

We will let the merchant decide if the results are true or we are just a bunch of "greedy" app creator as you seem to think of us.

Regards,
Max
CEO of Tapita

30 juin 2023

This app is Awesome! Brought my Shopify speed score up from 21 to 65!! Just what I was looking for. Thank you and great customer service too!

Front Porch Candles
États-Unis
3 jours d’utilisation de l’application
23 juin 2023

Before using Tapita, we noticed our website wasn't as responsive as it used to be. We looked through the different apps available to use, and landed on Tapita. We decided to give the app a go and see if we noticed any difference in response time both via Mobile & Desktop.
To our surprise, it definitely sped up the response time. We tried all the different pages we have and looked at all the pictures. They all loaded significantly faster. We are currently under the free version of the app, but are considering signing up for the pro version to fully utilize their app. So far so good, and we are looking forward to creating a lasting relationship! Don't take my word for it, test it out and try it for yourself and see the difference it could make for your web store.

ELM
États-Unis
3 jours d’utilisation de l’application
Tapita a répondu 24 juin 2023

Hi Chris,

Thank you so much for put your trust in us. I hope you were happy with the increased in your overall website speed score. We will try out best to keep our product and support at the highest standard.

Please let us know if you need any further assistance.

Regards,
Keenan

14 novembre 2023

I can't begin to describe how efficient, patient, knowledgeable, and helpful this company is. The customer service is superb, and they've helped me with and answered more questions in one session than anyone else or any other app has helped me with since I launched my website. My speed is better than ever, critical SEO issues are fixed, and the integrations on here for other Google services are so helpful. If you haven't purchased a plan yet you are doing yourself a great injustice.

Wilson Design Group
États-Unis
Environ 2 heures d’utilisation de l’application
7 juillet 2023

This app is essential to anyone looking to improve in website SEO and overall Speed. For a newbie, the app helps you understand what each setting does and explains its importance. Shoutout to Max for blessing me with free guidance and tools to elevate my website! He deserves to be paid more for going the extra mile for me!

G-BLOCK L.L.C.
États-Unis
3 jours d’utilisation de l’application
28 août 2023

don't install this app. this app has ruined my theme entirely that i had worked on for days. Unfortunately I hadn't taken any backup. On top of that their customer service is very bad, they don't help with anything.

Gripster - Official
États-Unis
3 jours d’utilisation de l’application
Tapita a répondu 29 août 2023

Hello there,

This is Keenan one of Tapita founders. First off, I still want to apologize for what you are feeling about our app and I want to take full responsibility for your feedback.

I was also present during your chat with one of the agent. Just to confirm the following to make it clear for you and also ther people reading this review as well:

1. The problem reported was NEVER caused by our app, since none of the feature was turned on. Our technical agent also took a close look right away and confirmed that it was never our code that caused your misallgined text. We can easily prove this. We also try to reaching out right away after seeing that you reverted your website back.

2. You mention in your review that there was no back up, but up on further checking and as mentioned above we can see that you do have a back up. So I am not sure why you said that.

3. When you mentioned that you have a problem on chat, we immediately and actively want to understand your problem and fix it for you. But the second sentence that you sent to us was "F*** you". Straight up to my customer success agent without any explanation. This behavior should not be tolerated but we were still asking for more information to help you before you signed off.

4. Your store is in the USA while you are from India, this was already considered a red-flag to us as we are receiving multiple complaints about store merchants are being charged hundreds of dollars while the freelancer is exploiting our service for free. So it is unclear if you are one of those freelancers or one of our competitors.

Either way, we thank you for your effort in trying our app. Our service and products should speak for itself and we will let the reader decide.

Thank you again.

Keenan

17 juillet 2023

Super convenient app for SEO! Automatic schema mark up is great and the page speed optimization worked great for me. Had massive increase in Google PageSpeed Insights score for both Mobile and PC. Highly recommend trying out this app for better organic performance!

Black Briar USA
États-Unis
Environ 2 heures d’utilisation de l’application