Tapita: SEO Optimizer & Speed

Tapita: SEO Optimizer & Speed

Recenzje (3 478)

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5
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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
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Edytowano 30 grudzień 2024

Disappointing Service and Lack of Professionalism
I initially installed the app with decent support, but purchasing their SEO package was a mistake. The team failed to adhere to agreed-upon terms, made unauthorized changes to my site, and mishandled private data by publishing a strictly private address. They created new URLs and Google Search Console accounts without consent, published blogs ...

VEGAN COSMIC UNIVERSE
SRA Hongkong (Chiny)
7 miesięcy korzystania z aplikacji
Tapita odpowiedział(a) 18 listopad 2024

Hi Nicole,

I just wanted to say that we are extremely sorry for not being able to make you happy with our service. But here is some explanation again. Since I won't be able ...

Edytowano 28 luty 2025

Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd ...

BPlanMaker
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Tapita odpowiedział(a) 1 marzec 2025

Hi ,

We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review.

1. App ...

20 grudzień 2024

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app.

Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but ...

AgozTech
Stany Zjednoczone
3 dni korzystania z aplikacji
Tapita odpowiedział(a) 21 grudzień 2024

Hi there,

Thank you for your feedback. We understand your concerns, and I’d like to provide some direct clarification about our app and its technical design.

You've ...

Edytowano 30 wrzesień 2024

Very good custumer service Thank You but I tried very hard to get Tapita to fix my page speed but instead of solving it, what Shopify showed was worse.

Trendusfashion
Turcja
2 miesiące korzystania z aplikacji
Tapita odpowiedział(a) 1 październik 2024

Hi there,

Thank you for taking the time to share your review. We appreciate your feedback and would like to clarify a few points in case our previous communication was ...

Edytowano 10 wrzesień 2024

Using a product bulk edit tool to fix SEO is much better and consistent. and doesn't revert when you uninstall. i tried the speed option also compared to other SEO tool its terrible.so back to the other one. better stick in general with bulk editing tools rather than SEO tools. overall overrated app.

Update to Feedback:

A Nagative review would have been left regardless of a refund or not, it’s ...

srroo
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Tapita odpowiedział(a) 10 wrzesień 2024

Hi Srroo,

Thank you for taking the time to use our app and for sharing your feedback.

We noticed that you've been using another SEO app, and despite that, our analysis showed ...

Edytowano 19 listopad 2024

Update:

We downgraded our review because after uninstalling the app and reinstalling a few months later we found that the developer had not deleted any of our data and had retained the links to our Google Search Console account. We consider this a serious breach of our data.

*****

We tried a few SEO apps. To be fair, most did a decent jobs. Tapita does an excellent job of optimising your speed ...

Maltashopper.com
Malta
10 miesięcy korzystania z aplikacji
Tapita odpowiedział(a) 20 listopad 2024

Hi there,
I am Max who assisted you yesterday.
I apologize for this inconvenience again.
Firstly, Totally, I understand your concerns. However, allow me to confirm again that ...

19 lipiec 2024

I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse ...

BLV Peru
Peru
28 dni korzystania z aplikacji
Tapita odpowiedział(a) 21 lipiec 2024

Hello,

Please find the clarification below regarding the recent issues:

1 ---> App Installation and Downgrade: You installed our app under the Paid plan on July 6 and ...

Edytowano 26 kwiecień 2024

Update to their response. Yes they messaged me back…. But this was the 4th or 5th time this has happened over a few months ( each time them saying they would resolve the issue and never did ) so I uninstalled ( for the second time ) and came here to warn people. If only I could upload screen shots here.

Since I have I uninstalled it twice the period where I had like 6 different themes I was ...

Heather Freitas
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Tapita odpowiedział(a) 25 kwiecień 2024

Hello dear,

This is Katy from Tapita. We already sent an email to you once we received your question about speed dropping, but I would like to reply here again for future ...

23 marzec 2024

The App working well and give you really good results. But now they want make more money a lot of offers came in the app for backlinks and more.

What i also miss, if you like to check the page or find them was has a bad performance is not possible.

RamenHeaven
Niemcy
3 miesiące korzystania z aplikacji
Tapita odpowiedział(a) 25 marzec 2024

Hi there,

This is Keenan and I am one of the founder.

We receive your 1-star review this morning and I want to send you this email to explain further about the points you ...

Edytowano 15 maj 2024

Killed my store traffic, stick to the built-in SEO, no need for these kinds of apps

Arcadeclassics
Stany Zjednoczone
8 dni korzystania z aplikacji
Tapita odpowiedział(a) 16 maj 2024

Hello,

Thank you for using our app and providing feedback.

After receiving your feedback, we checked your website traffic and found the following points:

1. Before installing ...