Avaliações (2.400)
Refinar
-
Por avaliação
Muito bom, melhorou bastante a velocidade da nossa loja virtual, estava 43, foi pra 82, ficou bem mais fluida, recomendo!
This app works great! Boosted my speed scores to 97 for mobile and 100 for desktop!
Thanks for helping boost my speed scores!
The best
Excellent speed and SEO optimization application! Setup is very easy with responsive support, and it effortlessly improves the performance and speed of my pages and I can't wait to discover the other features. I highly recommend this app!
The business model is as follows:
1: You install the app
2: You are denied access to the advertised features. With them providing an excuse... not even a rational excuse.
In my case, the excuse was that they claimed freelancers had been using their service for SEO, and then passing on a charge to their customers for the free service. Then the website owners were somehow holding Tapita accountable for this. It makes 0 sense at all, and is a poor excuse.
3: You will talk to them on live chat for a bit, and they will enable the service for you.
4: Before you have any time to verify the service is providing you any value, before google can crawl your website, and before you even know if it's doing anything useful outside of page speed improvements, they will immediately ask you for a review of the app.
5: If you ignore them, they will send a subsequent email including the following:
"Page speed feature when enabled will be completely free. But we are very new in the market and it is very challenging for our human resources and server to keep this feature running free of charge."
"So If you are serious about using Tapita, please let us know. Otherwise, we will have to give the opportunity to another merchant as we are receiving multiple complaints about store merchants being charged hundreds of dollars while the freelancer is exploiting our service for free. "
They are essentially going to force you to give them a (presumably good) review, and if you refuse, they will deny you access to the 'completely free' service. It's free but when you read between the lines, it isn't free.
This is not a reasonable or ethical way to run a business, is misleadingly advertised, and potentially breaks the Consumer Protection from Unfair Trading Regulations of 2008. The product itself might even work, but the way they are going about it is very unethical. In essence, they only want to provide the service to people who have provided them a review as payment.
Hi,
We appreciate your effort to write such a detailed review. Please accept our deepest apologies for any uncomfortable experience that you had with our app.
Please let us explain some things here:
1. We have provided in our latest email proofs of cases where there are actual freelancers and developers exploiting our app with bad intentions.
2. As we've tracked read receipt from our email and see that you haven't seen the email that we sent to the store email, we assumed that you are not the owner of the store and therefore a developer or a freelancer. This is indeed a hasty assumption from our part, and we are deeply sorry about this.
3. Please understand that we did not force you to give us a review by disabling the feature or anything. We waited for two days after you used the feature to make sure that everything runs well, before sending an email asking for a feedback.
Again, this is still an overly-cautious practice from our side, which we're deeply sorry for. We hope that you can give us a second chance and explore the many other useful features that we have to offer.
Thank you so much!
Excellent app. I recommend it to everyone who has a store on Shopfy. I loved. The speed of my store improved like magic. great support too.
Works well, thanks folks for making this free app. The app improved our page speed by about 50%, and their support is friendly and fast too.
I used the app and enabled the acceleration button. After checking my new score, it will be much faster than the previous one. I will continue to use the app and check whether it is valid all the time.
Desde que descargué sentia un poco de desconfianza, pero al seguir todos los pasos la velocidad de mi tienda se optimizó mucho y estoy contento con el resultado, muchas gracias!
Hasta ahora me han ayudado bastante para poder optimizar mi sitio web, son un equipo increíble siempre dispuestos a apoyar en definitiva es un gusto contar con el apoyo de expertos como el equipo de Tapita SEO.