Tapita: SEO Optimizer & Speed

Tapita: SEO Optimizer & Speed

Avaliações (3.478)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
Data de edição: 30 de dezembro de 2024

Disappointing Service and Lack of Professionalism
I initially installed the app with decent support, but purchasing their SEO package was a mistake. The team failed to adhere to agreed-upon terms, made unauthorized changes to my site, and mishandled private data by publishing a strictly private address. They created new URLs and Google Search Console accounts without consent, published blogs ...

VEGAN COSMIC UNIVERSE
Hong Kong, RAE da China
7 meses usando o app
Tapita deixou uma resposta 18 de novembro de 2024

Hi Nicole,

I just wanted to say that we are extremely sorry for not being able to make you happy with our service. But here is some explanation again. Since I won't be able ...

Data de edição: 28 de fevereiro de 2025

Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd ...

BPlanMaker
Estados Unidos
3 meses usando o app
Tapita deixou uma resposta 1 de março de 2025

Hi ,

We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review.

1. App ...

20 de dezembro de 2024

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app.

Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but ...

AgozTech
Estados Unidos
3 dias usando o app
Tapita deixou uma resposta 21 de dezembro de 2024

Hi there,

Thank you for your feedback. We understand your concerns, and I’d like to provide some direct clarification about our app and its technical design.

You've ...

Data de edição: 30 de setembro de 2024

Very good custumer service Thank You but I tried very hard to get Tapita to fix my page speed but instead of solving it, what Shopify showed was worse.

Trendusfashion
Turquia
2 meses usando o app
Tapita deixou uma resposta 1 de outubro de 2024

Hi there,

Thank you for taking the time to share your review. We appreciate your feedback and would like to clarify a few points in case our previous communication was ...

Data de edição: 10 de setembro de 2024

Using a product bulk edit tool to fix SEO is much better and consistent. and doesn't revert when you uninstall. i tried the speed option also compared to other SEO tool its terrible.so back to the other one. better stick in general with bulk editing tools rather than SEO tools. overall overrated app.

Update to Feedback:

A Nagative review would have been left regardless of a refund or not, it’s ...

srroo
Estados Unidos
Aproximadamente 1 mês usando o app
Tapita deixou uma resposta 10 de setembro de 2024

Hi Srroo,

Thank you for taking the time to use our app and for sharing your feedback.

We noticed that you've been using another SEO app, and despite that, our analysis showed ...

Data de edição: 19 de novembro de 2024

Update:

We downgraded our review because after uninstalling the app and reinstalling a few months later we found that the developer had not deleted any of our data and had retained the links to our Google Search Console account. We consider this a serious breach of our data.

*****

We tried a few SEO apps. To be fair, most did a decent jobs. Tapita does an excellent job of optimising your speed ...

Maltashopper.com
Malta
10 meses usando o app
Tapita deixou uma resposta 20 de novembro de 2024

Hi there,
I am Max who assisted you yesterday.
I apologize for this inconvenience again.
Firstly, Totally, I understand your concerns. However, allow me to confirm again that ...

19 de julho de 2024

I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse ...

BLV Peru
Peru
28 dias usando o app
Tapita deixou uma resposta 21 de julho de 2024

Hello,

Please find the clarification below regarding the recent issues:

1 ---> App Installation and Downgrade: You installed our app under the Paid plan on July 6 and ...

Data de edição: 26 de abril de 2024

Update to their response. Yes they messaged me back…. But this was the 4th or 5th time this has happened over a few months ( each time them saying they would resolve the issue and never did ) so I uninstalled ( for the second time ) and came here to warn people. If only I could upload screen shots here.

Since I have I uninstalled it twice the period where I had like 6 different themes I was ...

Heather Freitas
Estados Unidos
3 meses usando o app
Tapita deixou uma resposta 25 de abril de 2024

Hello dear,

This is Katy from Tapita. We already sent an email to you once we received your question about speed dropping, but I would like to reply here again for future ...

23 de março de 2024

The App working well and give you really good results. But now they want make more money a lot of offers came in the app for backlinks and more.

What i also miss, if you like to check the page or find them was has a bad performance is not possible.

RamenHeaven
Alemanha
3 meses usando o app
Tapita deixou uma resposta 25 de março de 2024

Hi there,

This is Keenan and I am one of the founder.

We receive your 1-star review this morning and I want to send you this email to explain further about the points you ...

Data de edição: 15 de maio de 2024

Killed my store traffic, stick to the built-in SEO, no need for these kinds of apps

Arcadeclassics
Estados Unidos
8 dias usando o app
Tapita deixou uma resposta 16 de maio de 2024

Hello,

Thank you for using our app and providing feedback.

After receiving your feedback, we checked your website traffic and found the following points:

1. Before installing ...