Tapita: SEO Optimizer & Speed
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This app & the SUPPORT that they provide is excellent! Even on the Free version, tech support always went above & beyond to help. It made the decision to eventually upgrade a no brainer! The app continues to help my shop run well & the staff is always there to help if needed. Thank you Tapita!
i'm loving this app so far great seo improvement settings, great site boosting setting, and customer service that goes above and beyond to please this is the app, you should choose when looking for seo solutions.
I can't say enough good things about the support I received from Remy on the Tapita: SEO Optimizer & Speed team! From the moment I reached out, Remy was incredibly responsive, knowledgeable, and genuinely invested in helping me optimize my site. Every step of improving my SEO rankings and website speed was clearly explained, with practical solutions tailored to my needs.
Not only did my site’s performance improve dramatically, but the tools Remy introduced were intuitive and user-friendly, making the entire process seamless. Remy went above and beyond to ensure all my questions were answered, even following up to make sure I was satisfied with the results.
If you're serious about taking your website to the next level, I wholeheartedly recommend Tapita—and specifically, Remy! The expertise, top-notch customer service, and dedication provided were simply unmatched!
Good customer service, pretty good program.
This SEO app is incredibly user-friendly and packed with powerful features to improve website performance. A special thanks to the support agent, who went above and beyond to resolve my issue promptly and professionally. Their guidance made the process seamless. Highly recommend both the app and their excellent support team!
Tapita has been a fantastic addition to our Shopify store! The difference in site speed and SEO performance was almost immediate. We noticed a reduction in load times, which has really helped with customer engagement, and our SEO rankings started to improve within a few weeks of use. The interface is super user-friendly, even for beginners, and the support team is quick, responsive, and very knowledgeable.
A really nice app and the support is perfect
This app is amazing! It really helped improve the speed of my site with just one click. I'm on the free version at the moment but thinking about upgrading because the app is extremely useful and full of little gems, and the support is excellent. They go above and beyond to help you out! :-)
Got the free help I needed, and fast! Perfect service thank you
I initially installed the app, which provided decent service and support. However, purchasing one of their SEO packages turned out to be a mistake. Keenan failed to disclose upfront that their work primarily revolves around Google Business. Despite mentioning that my website runs on E-composer and being reassured it wouldn’t be an issue, the team failed to adhere to the agreed work scope. They often acted without prior confirmation; for instance, when facing difficulties with my E-composer blog, they bypassed the problem by creating a new URL without my consent. Moreover, instead of using the existing Search Console access, they created a new one under their ownership, including admin privileges.
It appears that once payment is made, the team proceeds at their own pace, without proper alignment or updates. Unlike other SEO teams I’ve worked with, who provide clear monthly reports, good communication, and adherence to agreements, this team has been lacking in all these areas. Additionally, a strictly private address was improperly used in the public store footer. After spending $900, what I have received includes six AI-generated blog texts and the vague promise of adjusting meta titles in the upcoming week (with no clarification on whether it will be done in code or their app), and no comprehensive report even in the third month. I cannot recommend this service.
Hi Nicole,
This is Keenan speaking.
I completely understand your frustration but as I explained in my previous email, these are completely misunderstanding and I was in the process of providing you with all of the solutions that can help us reach your goal as we agreed on email.
Here at Tapita we only acted our of the interest of you as our customer and will do everything to make it right.
I have sent you an email detailing each point of the mentioned issues. We did have approval on some parts and some parts were also included in the master file but we failed to mention and properly explain them to you.
Please let me work out a solution to help you.
Regards,
Keenan