Tapita: SEO Optimizer & Speed
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Just had a fantastic session with Liam from Tapita customer service. He was extremely professional and attentive to my concerns. Excellent customer service—keep it up! Thank you!
I chatted with Liam from Tapita's helpdesk about my SEO/Speed performance issues, and he was super helpful in resolving the issues quickly. He also went out of his way to suggest a few other things to improve my site's speed. Awesome customer service.
Fast and Quick Service! Professional and SPEED
Great app, customer service is very good and they care about the customer with great generosity
i have never face good and informative chat like Remy is good knowledge and support me in fix my many store problems @tapida
This is such a helpful app. I am new to all this and so I reached out to their support team and worked with Lani who was excellent! I have never received such great customer service. I asked one question and received more assistance than what I was expecting. I will certainly add this app to all my stores moving forward.
Cette application est simple à utiliser. le support est là pour aider même pour le forfait gratuit ! Je recommande vivement !
Tapita has been such a help to our small business! We looked at hiring other firms to guide us through SEO and website improvements, but Tapita has worked diligently with us to accomplish these things for a much smaller budget. As a small business, Tapita is a lifesaver!
The App was recommended to me by a Shopify assistant. I installed it immediately and I find it pretty straightforward and easy to install and set up. Liam assisted me to fix the Favicon issue and install the GMC Tag manager code but I have to upgrade the plan to be able to fix more SEO issues. I will go for a standard plan and see how the App works and to what extent improves my website's SEO. Thank you for your assistance, Liam.
Very good custumer service Thank You but I tried very hard to get Tapita to fix my page speed but instead of solving it, what Shopify showed was worse.
Hi there,
Thank you for taking the time to share your review. We appreciate your feedback and would like to clarify a few points in case our previous communication was unclear:
Our app does not interfere with your website’s Largest Contentful Paint (LCP) score, nor does it cause any negative impact.
LCP is calculated based on the average performance over the last 28 days from real user data. This data includes everyone who visits your website, such as yourself during tests, Google bots, and other automated systems. The LCP score can fluctuate depending on the internet speed of your visitors, which can change even when no modifications are made to the website. These external factors, like users’ internet conditions, are beyond control.
Regarding the increase in your LCP score after installing our app, we'd like to explain:
The LCP score is an average of the most recent 28 days. On September 11, when you changed your website's theme, the score increased from yellow to red because the new theme performed worse in terms of speed compared to the previous one.
On September 19, when you installed our app, your LCP remained unchanged from that point forward.
On September 19, your LCP reflected only 8 out of 28 days with a red score. By September 30, this changed to 20 out of 30 days with a red LCP, which could give the impression that our app negatively affected your LCP. However, this is due to the larger portion of the 28-day period being affected by the new theme.
To improve your LCP, as we’ve mentioned previously, this requires manual intervention by a technical expert who can audit your website, identify issues, and implement solutions. No app or tool currently available can improve real user LCP with a single click. Alternatively, an easier solution would be to switch to a more performance-optimized theme, as many theme providers do not prioritize speed during development.
Thank you again for your time, and please let us know if you have any further questions.
Best regards,
Tapita team