Tapita AI SEO Optimizer, Speed

Hello Turgay,

Thank you so much for using our app. This is Keenan, one of Tapita’s founders.

I personally checked your case and could see that you were yet to enable ANY of our feature.

We also checked our log and confirmed that you have not use our app at all. I am not sure what were your intentions of rating our app 1-star. But I am sure a rational user could tell that this review does not reflect the quality of our app.

It is not even a real review since there were only 3 words were provided and the worst part is that they are even the same.

We still thank you for putting yout time installing our app and would love to hear from you to learn about the reasons behind.

Regards,
Keenan

Hello there,

This is Katy from Tapita.
Thank you for your review, but we would like to answer here to reach out to any merchants who might read this review.

1. We receive this 3 star review after helping you to fix your SEO errors, even though you might think removing our app left over code should be done free by any apps, but Detecting where is the problem, how to fix, and fix it, was never a simple task and it's not easy to find someone to help you do it by free.
And we did it free for you.

2. Not intuitive to use:
Thank you for the feedback and we're improving our Dashboard, so that I hope if anyone want to try our app, please install the free version, give us a try to see whether it is easy for you to use.

We had to weigh carefully between using casual language for easiness and Implementing sufficient technical information in our features, so that both regular users and developers can use our app smoothly.
And you can see we have a lot of feedback from our customers who are using our app for month saying about how our app is easy for them to set up.

We even provide live chat 24/7 to support if any of our customers have any questions, any time.

3. Competition have better/more features on the free plans.

For the pricing, we're not the cheapest app, but we're improving and there will be more free features in the future.

We build our pricing on what benefit we provide to our customers, we focus on our app and services quality and the prices are calculated from there. And In fact, many of our paid customers who already used other SEO apps before settle down with us, that speaks the truth.

Since we have our pricing published, every one can access it and can clearly tell what benefit each plan brings to merchant's store.

Best regards
Katy