Tapita: SEO Optimizer & Speed
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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Hello Turgay,
Thank you so much for using our app. This is Keenan, one of Tapita’s founders.
I personally checked your case and could see that you were yet to enable ANY of our feature.
We also checked our log and confirmed that you have not use our app at all. I am not sure what were your intentions of rating our app 1-star. But I am sure a rational user could tell that this review does not reflect the quality of our app.
It is not even a real review since there were only 3 words were provided and the worst part is that they are even the same.
We still thank you for putting yout time installing our app and would love to hear from you to learn about the reasons behind.
Regards,
Keenan
Tapita SEO & Speed Optimizer is truly a game-changer when it comes to boosting website performance. This app delivers on its promise, instantly improving my page speed scores and reducing loading time. I've seen a significant difference in my website's performance since implementing Tapita SEO & Speed Optimizer.
Moreover, I must commend Liam's exceptional services. He goes above and beyond to ensure customer satisfaction and provides top-notch support. Liam's expertise and dedication are evident in the effectiveness of this app.
With Tapita SEO & Speed Optimizer, my website now performs better than ever before, attracting more visitors and positively impacting my online presence. I highly recommend this app to anyone looking to enhance their website's speed and overall search engine optimization.
works amazingly, speed increased by a mile. Great support, Great team, Great product. Highly recommend.
This is an awesome app. It helped me get my score improved from 62 to 98 which is amazing. Also the customer service is awesome :).
Hello,
Thank you for your feedback.
I’m Katy from Tapita, and I’ve reviewed your case with Remy. Please allow us to clarify the situation:
We began working on your SEO issue immediately on October 4th, following your request. Remy attempted to send you an email on that same day, but it was unfortunately bounced back. She then resent the email on October 9th after realizing the original message had not gone through. We acknowledge this delay was our oversight, and we sincerely apologize. Please note, we offer 24/7 live chat support, and if you do not receive a response within 48 hours, we appreciate if you can reach out to chat again so we can check the email immediately.
Regarding your SEO results, after addressing the issues, your Google Page Speed SEO score is now 100/100. In our app is 95/100 because we have some deeper audit than Google to cover some need improvement errors that Google doesn't count.
Once again, thank you for your patience. We believe this was a misunderstanding, and we sincerely apologize for the delay in communication. We would appreciate it if you could update your review to reflect the recent conversation between you and Remy.
Best regards,
Katy