Order Legend Order Boost

Thank you for sharing your experience! We're thrilled that you found our setup simple and saw results so swiftly! We're here to support you as you continue to grow your store.

Your kind words made our day! We're delighted that our commission-based system is proving convenient for your business. We're committed to your success and can't wait to see more great results together! 🤝🚀

Thanks for your support and kind words. We'll continue to improve our app and optimize our campaigns, great to see the impact our app is having for your store!

Hi there,

Order Legend Ltd is an entity we spun out of our parent company Redbrain Ltd. If you are reviewing our company books at this stage there will be very limited data as the majority of our financial reporting has been through Redbrain historically. This does not reflect how much we invest into our ads. Redbrain generated over £1 Billion order value for merchants in 2022 with the same model our app uses.

The exact amount we invest will vary from store to store, depending on how successful our campaigns are, the commission rate and budget cap you set. We put each store through a learning mode where we try different bidding strategies over a period of time to work out if we can drive impressions, clicks and orders under our model whilst running profitably for both parties.

I've just looked into your store and can see our campaigns generated limited impressions, clicks and zero orders over a couple of months. In your case, our campaigns lost us money and we did not pass any of these losses on to you. We take calculated risks and it didn't work for your store and you didn't pay anything for trying.

We can't guarantee that our app will work for every store and we make this clear on our website and throughout the app. Many factors outside of our control can affect the performance of our app including the products you sell, search volume, demand, competition, your website conversion rate and average order value. We can guarantee that we'll only ever charge if we generate your store orders.

Thanks,
Adam

In response to your updated comment:

Redbrain and Order Legend are owned by the same parent company (Redbrain Holdings Ltd). Feel free to check the corporate address and company officers on companies house:

https://find-and-update.company-information.service.gov.uk/company/10434678

https://find-and-update.company-information.service.gov.uk/company/11045775

https://find-and-update.company-information.service.gov.uk/company/13282279

You can also connect with me on Linkedin if you like:
https://www.linkedin.com/in/adamsturrock/

For transparency and accuracy, we generated 492 impressions and 7 clicks. Your store was still in learning mode when you decided to uninstall. During learning mode our system cycles through different bidding strategies and methods and raises bid amounts over time with the aim of generating orders.

When our system works it's fantastic and when it doesn't work we lose money. I'm sorry that it did not work for you.

Kind Regards,
Adam

Hey there! 🎉 So thrilled to hear you're enjoying Order Legend. I just checked and can see we've generated 17 orders for your store so far, that's awesome! Thanks for being a part of our journey! 😊

Thanks so much for your review!

Hi PixelFusion Labs,

The budget you set is not ad spend. we use Shopify usage-based billing to process commission charges. Commissions will only be processed on orders our app has generated.

Shopify enforces that a maximum monthly billing cap is set when using usage-based billing. This is not the amount you will pay each month unless we generate enough order value to hit the cap (based on a 12% commission rate calculation on the value of orders our app has generated).​

For example, you could set the cap to the default $600, and the following scenarios could happen:

​1. We generate 0 orders, we charge $0
2. We generate $5,000 of order value, we charge $600
3. We generate somewhere between $0 and $5000 of order value and charge 12% of the generated order value.

​As you can see, our app usage-based billing is essentially pay-as-you-go, where you only pay if our app generates orders up to the monthly cap you set. There are no additional fees.

There are 2 ways merchants view the cap:

1. A merchant wants us to help them sell as much as possible, so we recommend setting the cap really high, like for example: $99,999. Realistically it would be almost impossible to hit this cap.
2. They want to manage cash flow, customer experience, or inventory and use the cap to meter our apps performance.

The amount you set does not directly influence ad spend, the cap only comes into play when we hit the cap and we can no longer earn commissions. At this point our ads will have to be paused until the monthly billing cycle resets back to $0.

You can also change the usage-based billing commission budget cap at any point up or down as desired from within the app.

Thanks,
Adam