App para Google Shopping Feed
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Excellent app. Great immediate support too in helping me bulk edit my products and get up and running immediately.
Great Support!
Dear Adrian,
I want to express my gratitude for taking the time to leave such a fantastic review of our app. On behalf of the entire team, I appreciate your patronage and willingness to spread the word about us. Thank you for being a valued customer.
Best regards
Priya Singh
Team AdNabu
Excellent customer service from Priya!! She helped to clarify many questions I had regarding (variants)!
Hey Siby,
Thank you for taking the time to leave us such a great compliment.This kind of feedback motivates the entire team to continue exceeding quality standards.The entire team at AdNabu is incredibly grateful for the kind review you shared.
Regards
Priya Singh
The app is easy to set up and to work with, The support team are very knowledgeable and quick to respond.
I have thousands of products and the app fails to import my products. I am sure you be fine with a small product range. But for me, it's not working. I will give the technical some time to get it working. But currently, I have wasted two days which is very disappointing.
Dear Evan,
I am extremely sorry for the inconvenience that was caused to you. We tried our level best to fetch your product data from your website.
I earlier notified you via email that your products not being visible in the app was being caused because the response was pending on the Shopify side regarding BulkGraphQL. Our app uses this method to fetch the product data from the website. This was not directly a bug on our side and products get immediately displayed in the app in all cases.
We have already taken care of this from our side.
You should always feel free to write back to me if you wish to give it a second try. Thanks for your understanding.
So far, so good - Neha has provided an excellent onboarding. Now we just need to wait 24hrs to see how it all integrates and I'm very confident that any potential issues will be quickly solved if they arise. Thanks
Dear Ian,
Thank you for taking the time to leave us your 5-stars rating about the services provided by us. Your acknowledgement of the our service, is truly appreciated. Your feedback is a great source of motivation for the entire AdNabu Team. We look forward to meeting your expectations:)
Warm Regards,
Neha Singh
I am not sure how it's possible for this app to get so many 5 star reviews. It's completely covered in bugs which makes it pretty much non-functional. For example, it doesn't pull the SKU/GTIN and causes a lot of faulty errors to the feed data, it doesn't pull all the images for the listings, it can't pull the product categories for Google, it fails to pull the shipping information.... an app with this many errors can actually get you blocked and banned with Google. It's a pity because the menu structure is clean and nicely structured. And what we really found completely unacceptable is the immediate misuse of our contact details for constant calls and emails, without our permission. We've been stalked with emails from this company, even after uninstalling the app, with the latest response being: "Sod it, I am assuming that you opened our email but chose not to reply. No problem. Thank you for being yourself. I humbly request you to never try any of our other apps! " Hm, yeah. Thank you for showing YOUR true colors. I can assure you none of your apps are of ANY interest to us whatsoever. Why on Earth would a bug-infested app be of interest to anyone? There are thousands of other apps to chose from. Your assumption that a potential customer is obligated to waste work time providing feedback on the many bugs in your app and be in constant communications with you to please you, is pretty sad. A professional developer use tools to be aware of any bugs - yours is covered in them and it's not our job as a user to keep resolving them for you, keep listing the seemingly endless ones yours have, or keep waiting for your 'developers' to fix them.
Hi
We call our customers only if they are facing any issues. We do this to proactively help them fix whatever issues they might have, as email and other async communication take time.
Coming to the issues you faced, SKUs are mapped to MPN by default as recommended by Google. Barcode is what is synced as GTIN by default. If you want to map SKU as GTIN, we can do that. You just had to ask our support team.
Images, shipping information, etc., are all synced by us by default. I don't know the issue you were facing, being honest.
Our app can also sync Google Product Category via metafields. Documentation on this is available in our help articles.
But unfortunately, we never got an opportunity even to understand your issues.
You said the app is not working via chat and immediately left a 1-star review. You also did not respond to our chat/email/calls. We are a small team, and I think this is unfair.
Anyway, If you ever want to work with us again, feel free to install the app. But please allow us time to at least understand your concerns.
Was assisted from start to finish and am very happy to say it was a pleasant experience. Priya was a delight to work with!
Dear Matthew,
I am so grateful to you for writing these nice words for us, I really appreciate the same on behalf of the entire team. We're always here to address any concerns or answer any questions. Happy to help you.
If you need further assistance, please let us know via live chat or email us at support@adnabu.com.
Thank you for choosing us!
Thank you,
Priya
AdNabu Team
Really great app and help. I need help in suspension of Google Shopping merchant account and their agent did a great help for me. Thanks
Your amazing review regarding our app and support is much appreciated. Thanks again. :)
So far so good - we were paying an advertising crowd to do our Merchant Center feeds for us, but it is so much easier to use this app instead. Would be great if you could bulk edit products easier, but other than that it seems to fulfill our needs.