Nabu for Google Shopping Feed , 리뷰 614개
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I've been using the app the last few months. I ran into an issue with Google Merchant errors and the team at Nabu was on top of it, really helping out and solving the problems in no time. They also advised me on some changes I should make.
Based on my experience with Nabu I highly recommend them.
Dear David,
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Warm Regards,
Ashwitha A.
Team AdNabu
I installed the app about three months ago and would like to recommend it, especially to the development and support team.
After the installation, I saw an increase in visits to the store; the number of visitors increased gradually while I spent a lot of time optimizing the presentation of the products with the help of the application.
But, as mentioned, their strength is in technical support, whether in chat, email, or video calls. Every question and request I had was answered professionally and quickly, and in general, they give you the feeling that you are the most important customer in the company.
In conclusion, if you are undecided, I recommend it.
Hey Ron,
I really appreciate you taking the time to write such an excellent review! Hearing about your wonderful experience using our app makes us very happy.
We are committed to delivering the utmost professionalism and effectiveness, therefore it's wonderful to hear that we have surpassed your expectations. Our first goal is making sure you're satisfied, and we'll keep working hard to uphold the high standards you've come to expect from AdNabu.
Once more, thank you for selecting us!
Best Regards,
Harsh
Team AdNabu
Great App and also great support. They answer very quick of any request.
I recommand this product
Dear Maranos.de admin and team,
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Warm Regards,
Ashwitha A.
Team AdNabu
I am compelled to share our deeply unsatisfactory experience with Adnabu for Google Shopping, a Shopify app designed for transferring and optimizing products on Google Shopping. Despite its promising features, our journey with Adnabu turned into a nightmare of inefficiency and unprofessionalism.
Over several weeks, we painstakingly optimized over 18 feeds, each tailored for a different country and language. This involved numerous bulk edits and extensive manual optimization with Adnabu's AI tools. We even hired a freelancer, investing over $500 to ensure our feeds were meticulously refined. However, our hard work was obliterated overnight on March 15th when all our optimizations disappeared following a bug fix by Adnabu's technical team. This loss represented not just a significant financial blow but also weeks of wasted effort.
Our attempts to resolve the issue were met with endless, unsatisfying email exchanges. Initially, Adnabu's team denied any system logs indicating resets on our end. When we demanded compensation for our financial losses, the blame was unjustly shifted onto us, with accusations of manually or bulk resetting our products. This unprofessional behavior escalated, portraying us as liars unwilling to accept fault for our actions, despite our nearly decade-long experience running an online shop.
Although Adnabu managed to recover 1,800 of the 6,000 optimized products through backups, this was a small consolation. A conversation with CEO Salil, who promised to look into the matter, led nowhere. After days of silence, he claimed that backups from March 14th showed no signs of the optimizations we had made, further casting doubt on our efforts and integrity.
This experience has not only resulted in significant financial and time loss but has also exposed Adnabu's inability to stand by their product's failures and their quickness to blame customers. Such unprofessional conduct and lack of accountability are unacceptable. I strongly advise against using Adnabu for Google Shopping if you value your time, effort, and business integrity.
Dear Ruben,
I understand this is far more than an inconvenience. I'm truly sorry for the impact on your efforts. We tried recovering your data, and we were successful in recovering the customizations of about 1800+ products, as you mentioned, but we did not have the remaining customizations available in our DB, as we informed you.
You can continue to optimize products using our platform, and I request that you immediately flag anything that looks wrong to you. I also request that you note that our initial review didn't uncover any platform-wide errors during the time period when you reported this. We also do not have any other instances of lost data in this period, and such a situation has arisen for the first time in this app's history. We're taking this extremely seriously and conducting a thorough investigation. This shouldn't have happened, and we're determined to understand why. We will explore this situation further to arrive at a better result than the present resolution. We're also implementing safeguards to help prevent this from happening again.
As a gesture of goodwill and to partially offset your losses, I've already issued a refund for your two months of usage of our app, i.e., $79 x 2, to compensate for your loss. We will also attempt to be more transparent in our communication going forward. Thanks for your feedback.
Apologies,
Shubham
Team AdNabu
Great plugin and support! It makes simple the complex work to manage the complexity of Google data feed. Install is very simple. We've easy upload all items details to Google Merchant Center and now we're waiting for the results on Google Ads...
Support for this plugin makes the difference.
Hello Elio,
I am very thankful that you took the time to leave such an amazing review for our app. On behalf of the entire team, I really appreciate your support and for being our customer. It means a lot to us that you are spreading the word about us.
I am happy to hear that you find the app's functionalities and support useful. Our team is always available to help you out with any queries or issues you may have. We offer support via emails, live chat, outbound phone calls, and scheduled Zoom/Google Meet calls. We are always happy to assist you.
Once again, thank you for choosing us!
Best Regards
Priya Singh
Team Adnabu
Wonderful app! This basically takes control of your Google shopping feed (and really any other feed you have) to help streamline improvements to products and campaigns. While I don't understand all the details behind how it all works cohesively (I do recommend adding their Google Pixel app), I have noticed a difference in my online conversions since I started with them. A shoutout to Priya who assisted me with my feed and helping me understand some of the basics related to my campaigns. She was very helpful, kind and patient! Thank you!
Dear Julie,
I wanted to take a moment to express my gratitude for the wonderful review you left for our app. On behalf of our entire team, I would like to thank you for choosing our app and for recommending it to others.
I'm thrilled to hear that you find our customer support helpful. Our team is always available to assist you through various channels such as emails, live chat, outbound phone calls, and scheduled Zoom/Google Meet calls. We're committed to providing the best possible support to our customers.
Thank you once again for choosing our app and for your kind words.
Best Regards,
Priya Singh
Team Adnabu
This app has an amazing customer service support . Priya was very kind and helpful with an issue from my GMC. She offered to help me immediately. The app is really easy to use and the Ai technology takes it to another level.
Dear Luxparfumpass admin & team,
Thank you for the wonderful review! We are thrilled to hear that you are finding the app's features and support helpful. We provide assistance through email, live chat, phone calls, and scheduled Zoom/Google Meet calls. Please don't hesitate to reach out to us if you need any assistance.
Thank you for choosing us.
Best Regards,
Priya Singh
Team AdNabu
New to this but it has been great. Gives you insight and feedback that I didn't even know about. Product details are spot on now.
Dear Andrew,
I'm delighted to hear that Nabu for Google Shopping feed has provided valuable insights and improved your product details. If you have any questions or need further guidance as you explore the app, feel free to ask. I'm here to help ensure you have a great experience.
Your feedback means a lot, and I'm here to help you succeed with your Google Shopping feed. Happy selling! 🚀🌟
Thanks again.
Warm Regards,
Shubham
Team AdNabu
I have Nabu installed on all of my Shopify stores and cannot stress enough how valuable they are to my businesses. Excellent customer service for when you get stuck, but it is very easy to figure out and has increase traffic, sales and repeat orders.
Dear Holly,
Thank you so much for taking the time to leave a review! We are absolutely thrilled to hear about your experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Regards,
Ashwitha A.
Team AdNabu
My account was not compatible at first and they assisted me in the best way possible. That has always explained to me what the next word is and how they were getting it sorted for me.
Thank you very much for your clear information and your help. I look forward to working with your app from now on.
Dear Mrchlabel admin & team,
Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.
Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.
Thanks again for choosing us!
Warm Regards,
Ashwitha A.
Team AdNabu