Nabu for Google Shopping Feed

Dear David,

Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.

Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.

Thanks again for choosing us!

Warm Regards,
Ashwitha A.
Team AdNabu

Hey Ron,

I really appreciate you taking the time to write such an excellent review! Hearing about your wonderful experience using our app makes us very happy.

We are committed to delivering the utmost professionalism and effectiveness, therefore it's wonderful to hear that we have surpassed your expectations. Our first goal is making sure you're satisfied, and we'll keep working hard to uphold the high standards you've come to expect from AdNabu.

Once more, thank you for selecting us!

Best Regards,
Harsh
Team AdNabu

Dear Maranos.de admin and team,

Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services.

Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu.

Thanks again for choosing us!

Warm Regards,
Ashwitha A.
Team AdNabu

Dear Ruben,

I understand this is far more than an inconvenience. I'm truly sorry for the impact on your efforts. We tried recovering your data, and we were successful in recovering the customizations of about 1800+ products, as you mentioned, but we did not have the remaining customizations available in our DB, as we informed you.

You can continue to optimize products using our platform, and I request that you immediately flag anything that looks wrong to you. I also request that you note that our initial review didn't uncover any platform-wide errors during the time period when you reported this. We also do not have any other instances of lost data in this period, and such a situation has arisen for the first time in this app's history. We're taking this extremely seriously and conducting a thorough investigation. This shouldn't have happened, and we're determined to understand why. We will explore this situation further to arrive at a better result than the present resolution. We're also implementing safeguards to help prevent this from happening again.

As a gesture of goodwill and to partially offset your losses, I've already issued a refund for your two months of usage of our app, i.e., $79 x 2, to compensate for your loss. We will also attempt to be more transparent in our communication going forward. Thanks for your feedback.

Apologies,
Shubham
Team AdNabu

Hello Elio,

I am very thankful that you took the time to leave such an amazing review for our app. On behalf of the entire team, I really appreciate your support and for being our customer. It means a lot to us that you are spreading the word about us.

I am happy to hear that you find the app's functionalities and support useful. Our team is always available to help you out with any queries or issues you may have. We offer support via emails, live chat, outbound phone calls, and scheduled Zoom/Google Meet calls. We are always happy to assist you.

Once again, thank you for choosing us!

Best Regards
Priya Singh
Team Adnabu