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Omega support team was very helpful and comprehensive!
Shout out to Windy and Andy Omega support team agents!
We can’t thank you enough for the kind words about Omega - Google Shopping Feed. Your review means a lot to us and lets us know we’re on the right track!
The chat assistance has been incredibly helpful and has provided prompt polite responses. The program is fantastic and incredibly useful to me. Joyce, I'm very grateful to you! I appreciate that you have the best Google Shopping feed app ever. The clarity of the document is superb, so I can put it up quickly. I'm fortunate to have this team. I firmly advise everyone to give it a shot.
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Cheers,
Joyce
What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
"Efficient, user-friendly, and effective! Omega - Google Shopping Feed is a must-have for optimizing product feeds." i love joyce
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team.
Easy to use, considering how difficult google makes it to add a feed. the prompting questions were straight forward and easy to understand .
Hi Suaviti,
Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team
Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!
Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
This helped to un-confuse the process when Google was west too complicated to understand. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.