Omega Google Shopping Feed , 82 reseñas
Great support! We were able to resolve issues that other services, including Shopify, could not!!!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Great support - I had problem with pricing and thery resolved it quickly. Now it works just fine!
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Excellent App and customer service. Very straight forward to use and any questions I had were answered instantly
That's wonderful to hear! 🌟 We're thrilled that you find the app excellent and the customer service top-notch. If you ever have more questions or need assistance, feel free to reach out. Thanks for your positive feedback! 😊
I've received support from various apps on Shopify, but Omega Google Shopping Feed stands out from the rest. I reached out for help with resolving a GTIN issue in my Google Merchant Center Account and received an email from Grace. She provided clear instructions on filling in the missing fields and today, she guided me through the process of setting up the feed in Omega and GMC. I'm grateful for her assistance. Thank you, Grace.
I am waiting for the feed to upload in GMC to follow up with the feed setup.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Great app with a great support with a good price. Thank you very much. Highly recommended!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you!
I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!
The app definitely didn't work and they never messaged back with any resolve.
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.
I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.
Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
the best app ever for fedding my store to google with all necessary tools I need , really Hight recommended for users
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
I have never come across an app that has such a speedy support service. Tracey helps in light speed. Also the app is super easy to handle. I found it so difficult to update Google Merchant Center errors as all my products were disapproved due to age/gender/currency null values. It was tiring to update on Google Merchant Center manually, specially when I have around 500 products in my store. And this app did it within few seconds. highly recommend the app, and it's worth the money.
We're thrilled to hear about your positive experience with our speedy support, especially from Tracy! It's great to know that our app made the challenging task of updating Google Merchant Center errors quick and easy for you, saving you valuable time. Thank you for the high recommendation and for finding our app worth the investment. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your feedback! 😊🌟