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I was using this app to manage products for my business and it seemed to be working fine. Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Big thanks to Lynn and KhangLee <3, they even jump into a customization for my feed and complete it immediately. Highly recommend this app for all Google merchants! (
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
the best app ever for fedding my store to google with all necessary tools I need , really Hight recommended for users
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
Excellent App and customer service. Very straight forward to use and any questions I had were answered instantly
That's wonderful to hear! 🌟 We're thrilled that you find the app excellent and the customer service top-notch. If you ever have more questions or need assistance, feel free to reach out. Thanks for your positive feedback! 😊
Great support with the switchover to the new app, very responsive and Anna even produced a video guide for me to follow, thanks so much.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
Extraordinary customer service and support. I had a few errors in my merchant centre that I was supported to understand and fix. The team went above and beyond to help me out.
Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰
Cheers from Anna
I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!
One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team
The installation is super easy, the app functions well, and the customer support is excellent. I chose the free package, and it works perfectly for me.
Hello Pure & Primal,
Even though it's been a long time ago, we still would like to say thank you so much for spending your precious time writing us such an excellent review. We always strive our best to provide the best features and the best service that the customers like you deserve.
Please feel free to contact us if you need our support.
Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!