Omega Google Shopping Feed , 리뷰 88개
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Outstanding experience! First about the app - I use it for Google Merchant Center and for Pinterest feeds. The app is professionally developed, has an intuitive interface, and has many useful options. I'd say the best price range too. But because of the clumsy me who can't notice the fetch Shopify updates button and because of the custom theme that has modified fields, I had to contact support. Support is mind-blowing. First of all, it's live chat. I got a response from Anna instantly. Despite I contacted her after working hours, Anna went above and beyond to solve the issue. To better understand the level of support, I want to mention that Anna contacted the app developer Khang who postponed his dinner and made changes to my feed. As I said - outstanding experience. Thank you, Anna and Khang!
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
This app could says best feed app for GMC. Very easy to connect and upload feeds within min. And friendly CS is also deserve to 5 stars.
Hi YAMAKO Japan Inc,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
The chat assistance has been incredibly helpful and has provided prompt polite responses. The program is fantastic and incredibly useful to me. Joyce, I'm very grateful to you! I appreciate that you have the best Google Shopping feed app ever. The clarity of the document is superb, so I can put it up quickly. I'm fortunate to have this team. I firmly advise everyone to give it a shot.
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Cheers,
Joyce
"Efficient, user-friendly, and effective! Omega - Google Shopping Feed is a must-have for optimizing product feeds." i love joyce
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team.
Easy to use, considering how difficult google makes it to add a feed. the prompting questions were straight forward and easy to understand .
Hi Suaviti,
Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team
Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!
Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
This helped to un-confuse the process when Google was west too complicated to understand. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.