Omega Google Shopping Feed , 리뷰 88개
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Feels like Joyce and her team is providing best support, they're almost 7'24 online for help. Also app is way better than Shopify's core Google channel, i think.
How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!
We recently installed the Omega app to sync a selected collection to our Google Merchant Center. Google is pernickety about certain fields, and the OMEGA team LITERALLY walked me through sleuthing each issue out day-by-day, communication-by-communication to get my feed in its purest form for syncing. Above all, their tech support and customer service is superb... 10/10! They are super patient and committed to resolving any issues.
Hi! Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
_The Omega support Team_
There was a Problem within my feed at first. Contacted the Support and 24 hours later everything was working perfectly. Great Support and the best app for google merchant center. Appreciate your service!
Hi Holzcrew
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Guter und sehr schneller Kundenservice.
App macht genau was sie soll und ist uns eine sehr große Hilfe.
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Wir schätzen die Möglichkeit, unsere Kunden mit hervorragenden Erfahrungen zu unterstützen, daher ist Ihr Feedback eine großartige Motivation für uns, hervorragende Dienstleistungen zu erbringen!
Great app. I have had issues with the regular google app, not syncing the GTIN codes well. Then I found this app, good pricing and great customer support! Special thanks to Anna :) I definitely recommend this app.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Absolut sinnvolle und übersichtliche App zum fairen Preis.
Besonders begeistert bin ich von den äußerst netten und hilfreichen Support-Mitarbeitern. Vielen Dank für die große Unterstützung bei der Lösung meiner Feed-Probleme! (Besonderer Dank an Anna;))
Hallo! Ich wollte Sie nur wissen lassen, wie viel uns Ihre Bewertung hier bei Omega bedeutet. Wir tun alles, um unseren Kunden den besten Service zu bieten, und es macht uns immer den Tag, wenn ein Kunde dies zu schätzen weiß. Nochmals vielen Dank und wir hoffen, Ihren nächsten Besuch genauso positiv zu gestalten. Habe einen wunderschönen Tag!
offer kindly support and help me to fix it soon,when i can not work out the issue that the app support help me to check it and help to update Google feeds
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Love the free features, as a small estore its great and does just what I need it to do. Also the support team is really helpful in troubleshooting the setup.
Hi Panacea|Distillery,
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.
Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team
The app definitely didn't work and they never messaged back with any resolve.
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.
I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.
Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
Best regards,
Omega Team