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Great support with the switchover to the new app, very responsive and Anna even produced a video guide for me to follow, thanks so much.
What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
Extraordinary customer service and support. I had a few errors in my merchant centre that I was supported to understand and fix. The team went above and beyond to help me out.
Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰
Cheers from Anna
Very good app. Clear and easy to use. I particularly like the support. Many thanks to Tracy for the good support and patience. Despite the low app price, the support cares about the users and helps until the problem is solved.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team
The installation is super easy, the app functions well, and the customer support is excellent. I chose the free package, and it works perfectly for me.
Hello Pure & Primal,
Even though it's been a long time ago, we still would like to say thank you so much for spending your precious time writing us such an excellent review. We always strive our best to provide the best features and the best service that the customers like you deserve.
Please feel free to contact us if you need our support.
Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Awesome app! Best app I've ever used! Customer service is there all the way to help you if you need it. So easy to set up! Hopefully it performs as great as the service I've had so far! Thank you Diego!
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.
Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
good customer service and attentive to detail regarding the issue at hand with the integration. Anna is super helpful and knows what she is doing.
Wow, thank you for taking the time to share these great comments! 🙌 We love to hear you found it easy to use and navigate.🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna