Omtaler (117)
Raffiner
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Etter vurdering
Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.
Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Really appreaciate your help on solving the google feed issues. Tracy is very professsional and patient, respond to my message soon. Will use your other apps if I need it later.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
good customer service and attentive to detail regarding the issue at hand with the integration. Anna is super helpful and knows what she is doing.
Wow, thank you for taking the time to share these great comments! 🙌 We love to hear you found it easy to use and navigate.🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
5 Star App & Service. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The support team are fantastic. Super friendly and helped me setup our feed within the first few minutes of installing the app! The app interface is clear, easy to use and being able to push our product feed via the Content API is a real bonus as any changes made are quickly updated and synced with Merchant Centre. In the same afternoon as me installing the app, our Merchant Centre errors were fixed! I highly recommend this app to any Shopify store on Google Shopping.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Google Shopping Feed support team
Gros mention à Wendy qui à été disponible et bienveillante , nouveu j'éespere que cela resoudra mes problèmes
Salut. Nous apprécions sincèrement que vous preniez le temps de partager avec nous votre expérience avec l'application Omega. Au nom de toute notre équipe, merci de nous avoir permis de vous soutenir.
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Super easy, support was fantastic. I like how they asked if I would like them to check if my products were fed successfully onto GMC because there were issues that I was unaware of. Thanks Omega Team!
Hi SnowKids
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Jai eu Anna en support très professionnel m'aide a configuré mon compte on espère que google vas valide les produits merci Anna
🤩 Nous apprécions que vous ayez pris le temps de laisser cette belle critique; cela nous encourage à continuer à travailler dur pour offrir des produits de bonne qualité.❣️ 💕 💞 N'hésitez pas à nous contacter à tout moment si vous avez des questions ou si nous pouvons vous aider en cours de route. 🙌 🙌 🙌
Meilleurs vœux,
Anna
The app was pretty straight forward to set up, I had help from both Wendy and Joyce for minor issues I had and they were amazing in helping me sort them. I had a issue syncing up my products to the GMC. My only complaint is I think the "Fetch Data" button should be moved from the price plan section to the dashboard section. Other than that, everything was straight forward.
Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
The app definitely didn't work and they never messaged back with any resolve.
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.
I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.
Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
Best regards,
Omega Team