評價 (111)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年6月29日

Jai eu Anna en support très professionnel m'aide a configuré mon compte on espère que google vas valide les produits merci Anna

Nk-beauty
法國
使用應用程式 3天
FeedNexa (Omega) 已回覆 2022年6月30日

🤩 Nous apprécions que vous ayez pris le temps de laisser cette belle critique; cela nous encourage à continuer à travailler dur pour offrir des produits de bonne qualité.❣️ 💕 💞 N'hésitez pas à nous contacter à tout moment si vous avez des questions ou si nous pouvons vous aider en cours de route. 🙌 🙌 🙌
Meilleurs vœux,
Anna

2023年9月27日

I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users

My Web Kart
印度
使用應用程式 3天
FeedNexa (Omega) 已回覆 2023年9月29日

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!

2022年11月25日

One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support

Liza Panait
羅馬尼亞
使用應用程式 2天
FeedNexa (Omega) 已回覆 2022年11月27日

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

2022年10月5日

Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.

MURALY
德國
使用應用程式 1天
FeedNexa (Omega) 已回覆 2022年10月6日

Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team

編輯時間:2021年10月15日

The installation is super easy, the app functions well, and the customer support is excellent. I chose the free package, and it works perfectly for me.

Pure & Primal
美國
使用應用程式 1天
FeedNexa (Omega) 已回覆 2021年10月24日

Hello Pure & Primal,

Even though it's been a long time ago, we still would like to say thank you so much for spending your precious time writing us such an excellent review. We always strive our best to provide the best features and the best service that the customers like you deserve.
Please feel free to contact us if you need our support.

2023年10月7日

The app definitely didn't work and they never messaged back with any resolve.

Conscious Mind Athletics
美國
使用應用程式 1天
FeedNexa (Omega) 已回覆 2023年10月8日

Hello,

Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.

Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.

I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.

Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.

Best regards,
Omega Team

編輯時間:2023年3月15日

Awesome app! Best app I've ever used! Customer service is there all the way to help you if you need it. So easy to set up! Hopefully it performs as great as the service I've had so far! Thank you Diego!

Western Soul®
美國
使用應用程式 1天
FeedNexa (Omega) 已回覆 2023年3月15日

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

2022年11月18日

Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.

Nuts 4 Nuts
美國
使用應用程式 大約23小時
FeedNexa (Omega) 已回覆 2022年11月20日

Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

2023年7月11日

Really appreaciate your help on solving the google feed issues. Tracy is very professsional and patient, respond to my message soon. Will use your other apps if I need it later.

babaronicom
中國
使用應用程式 大約22小時
FeedNexa (Omega) 已回覆 2023年7月12日

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

編輯時間:2023年3月9日

good customer service and attentive to detail regarding the issue at hand with the integration. Anna is super helpful and knows what she is doing.

EIFFEL FASHION
美國
使用應用程式 大約20小時
FeedNexa (Omega) 已回覆 2023年3月9日

Wow, thank you for taking the time to share these great comments! 🙌 We love to hear you found it easy to use and navigate.🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna