評價 (105)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年1月13日

The chat assistance has been incredibly helpful and has provided prompt polite responses. The program is fantastic and incredibly useful to me. Joyce, I'm very grateful to you! I appreciate that you have the best Google Shopping feed app ever. The clarity of the document is superb, so I can put it up quickly. I'm fortunate to have this team. I firmly advise everyone to give it a shot.

Tiger Pillar
澳洲
使用應用程式 大約2個月
FeedNexa (Omega) 已回覆 2023年1月17日

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Cheers,
Joyce

2023年8月30日

What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!

Arbree's Avenue
美國
使用應用程式 大約2個月
FeedNexa (Omega) 已回覆 2023年9月4日

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

2023年2月15日

"Efficient, user-friendly, and effective! Omega - Google Shopping Feed is a must-have for optimizing product feeds." i love joyce

Toyify
美國
使用應用程式 大約2個月
FeedNexa (Omega) 已回覆 2023年2月15日

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2022年6月2日

Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.

Pack Turtle
美國
使用應用程式 大約1個月
FeedNexa (Omega) 已回覆 2022年6月3日

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team.

2022年3月30日

Easy to use, considering how difficult google makes it to add a feed. the prompting questions were straight forward and easy to understand .

Suaviti
奧地利
使用應用程式 大約1個月
FeedNexa (Omega) 已回覆 2022年3月31日

Hi Suaviti,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

2022年12月1日

Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.

Bedaholic Store
越南
使用應用程式 大約1個月
FeedNexa (Omega) 已回覆 2022年12月1日

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

2023年3月17日

The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.

Simply Gorgeous Boutique
美國
使用應用程式 大約1個月
FeedNexa (Omega) 已回覆 2023年3月20日

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

2022年8月28日

This helped to un-confuse the process when Google was west too complicated to understand. Thank you!

Giftbooguru
美國
使用應用程式 大約1個月
FeedNexa (Omega) 已回覆 2022年8月29日

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2022年11月27日

Feels like Joyce and her team is providing best support, they're almost 7'24 online for help. Also app is way better than Shopify's core Google channel, i think.

beautycarebag
美國
使用應用程式 30天
FeedNexa (Omega) 已回覆 2022年11月27日

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

2022年9月7日

We recently installed the Omega app to sync a selected collection to our Google Merchant Center. Google is pernickety about certain fields, and the OMEGA team LITERALLY walked me through sleuthing each issue out day-by-day, communication-by-communication to get my feed in its purest form for syncing. Above all, their tech support and customer service is superb... 10/10! They are super patient and committed to resolving any issues.

The Punctilious Mr. P's Place Card Co.
美國
使用應用程式 28天
FeedNexa (Omega) 已回覆 2022年9月7日

Hi! Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
_The Omega support Team_