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Some nice features to get you started. Couple of complaints, though:
1) Customer service is not readily available.
2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute.
3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away.
4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.
The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.
every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.
Ankita was extremely helpful when we had a query about Shopify markets. Quick to respond and very clear in her response as to how to resolve the issue. Highly recommend!
The app is highly effective. I have utilised it in my other Shopify stores with great success. However, what sets Simprosys app apart is the exceptional level of support it provides. Considering the recent regulations imposed by Google Merchant, there is a 50-50 chance that your new website may face suspension. Nevertheless, with the invaluable support and guidance offered by Simprosys app, there is a significant likelihood that this issue can be resolved.
The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.
Awesome customer service - super helpful. I can recommend!
Outstanding Tool for Google Shopping Optimization!
I’ve been using Simprosys Google Shopping Feed for a while now, and I couldn’t be more pleased with the results! This app makes managing and optimizing my Google Shopping feeds incredibly easy. From seamless product uploads to real-time updates, the integration with Shopify is flawless.
The customer support is top-notch as well! Whenever I’ve had questions or needed assistance, the Simprosys team has been responsive, knowledgeable, and extremely helpful.
If you're looking for a reliable and efficient solution for Google Shopping feed management, I highly recommend Simprosys. It’s a game-changer for anyone serious about scaling their e-commerce business through Google Shopping ads!
5 stars!
Very great app with lots of great features. I couldn't have asked for any better app to manage all my Google shopping product feeds
This app is the best app on Shopify for submitting a feed to Google, optimising the feed, and setting up all the tracking you would need for any ad platform you run ads from. The customer support is very friendly and helpful, particularly Saad who helped me fix my issue quickly.
This app is very good, easy to use, and really helps with the Google feed. I was having several problems with mine, and the support is incredible; they helped me resolve everything.