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Ashvin was great and very helpful. Great app and highly recommend
This app is very good, easy to use, and really helps with the Google feed. I was having several problems with mine, and the support is incredible; they helped me resolve everything.
Ankita was extremely helpful when we had a query about Shopify markets. Quick to respond and very clear in her response as to how to resolve the issue. Highly recommend!
The app is highly effective. I have utilised it in my other Shopify stores with great success. However, what sets Simprosys app apart is the exceptional level of support it provides. Considering the recent regulations imposed by Google Merchant, there is a 50-50 chance that your new website may face suspension. Nevertheless, with the invaluable support and guidance offered by Simprosys app, there is a significant likelihood that this issue can be resolved.
Saad has been helpful with my feed and provided good support so far. I will continue using the app
The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.
every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.
Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.
I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.
The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.
This app is powerful and integrates many features. I'm currently very satisfied with the feed. It allows you to link multiple apps with one click, making it easy to use. The customer service is also very helpful.