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The app works well and the support is brilliant. Always responsive and timely. You can always talk to a real person, very polite and attentive. They will check all your settings to make sure everything is working correctly. Their documentation is also easy to follow and comprehensive.
I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection.
Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool.
If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool.
Pay cheap prices and get cheap service, as simple as that
The team really helps with setting and optimizing the feeds. They offer a variety of services and always willing to hop in a call and make sure everything is right!
Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there!
Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!
2 things stand out for me.
1. The App is very good and easy to use.
2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.
The app has been super easy to setup, use and works perfectly for what we need. Anytime we've had a question, their customer support has been amazing—quick to reply, super helpful, and really know their stuff. Definitely recommend!
This is by far the best app you will ever install on Shopify. No more running different apps for other platforms to sync products. Simprosys has it all.
What makes this app is the support team behind it. I would give them an extra 5 stars on their own!
⭐️⭐️⭐️⭐️⭐️
Exceptional App & Outstanding Support!
Simprosys Google Shopping Feed is an absolute game-changer! The app is incredibly user-friendly and packed with features that simplify the process of managing feeds for Google Shopping.
What truly stands out, however, is the customer support. A special shoutout to Abhishek Tiwari, who went above and beyond to assist me. His expertise, patience, and willingness to resolve my queries were nothing short of amazing. It’s rare to find such dedicated support, and it made my experience with Simprosys even better.
If you're looking for a reliable app with top-notch support, look no further! Highly recommend it to anyone managing Google Shopping feeds.
I've had great experiences with Simprosys. Their support will find a solution even if you require something that is not included in the app. Highly recommend.
The support team has been a pleasure to work with and provide excellent service and assistance. Will continue to use this app as it meets my stores needs.