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Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.
The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.
the app is excellent, but the costumer support is beyond amazing. just with a simple click to access the live chat the response time is pretty fast. an the agent (Abhishek Tiwari) is well trained as he did solve my technical query in less then 10 min
Update: They were able to help me to figure this out and get the conversions working again.
Update: For some reason conversion tracking is no longer working. The purchase conversion is not showing anything but add to cart and begin checkout are. I see no where how to fix this and don't understand why it stopped working.
The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!
Great and responsive customer service. Always sort out any issues I may be having. Could not recommend enough.
I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.
Very great app with lots of great features. I couldn't have asked for any better app to manage all my Google shopping product feeds
Very good after-sales service, they responded immediately after I sent the message and we solved my problem within 5 minutes
The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!
The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.