Simprosys Google Shopping Feed

We've been using the Simprosys Google Feed for over five years. The team is helpful and the product simple to navigate.

Fantastic customer service. They take their time to understand the issue and provide detailed steps to resolve the problem. Much appreciated.

Great app and easy to setup. Also the support is beyond what others give. Always there to help. I had issues with google, where google did not want to guide or help. But Symbrosys just helped without asking for anything.
I used them for other shops I have and always been happy with them! 5 stars for sure

I messed up my feed big time and Keval saved my digital life!
Went above and beyond for me . Took about 1 hour of his time to help me. Amazing service really saved my google ads and shopping account from losing a ton of sales . wow excellent

I had an issue with duplicate products in my Google Merchant Center caused by accidentally activating the Google & YouTube app. The support agent, Saad, was extremely helpful and knowledgeable, guiding me through the cleanup process and ensuring my Simprosys feed was running smoothly. They confirmed that my ads wouldn’t be disrupted and addressed all my concerns with clarity and patience. The cleanup was completed quickly, and my feed was resynced without any issues.

Highly recommend both the app and the excellent support team!

Terrible Customer Service. Issue ongoing for more than a week and still can not see how they are going to resolve their mistake. Continue to ignore basic questions and have failed to take responsibility. Performed updates in google merchant centre without consent and blamed issues on "google errors". Then asked me what the google errors are when they were the ones who said there were errors! Sent communication to an alternative email without consent. They seem to be confused and responses are to deny responsibility rather than resolve the underlying issue, there by continuing to impact the customer.

Outstanding customer support. Diagnosed and fixed an issue with a "mismatched price" issue in Google Merchant Centre. Would definitely recommend this app and the customer support to any serious Shopify Admins.

I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection.

Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool.

If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool.

Pay cheap prices and get cheap service, as simple as that

The support team is very knowledgeable and helpful in getting your tracking set up. This is the best option my friends for having your store firing on all cylinders. Let's get it

Incredible application and team. The customer service helped me in my concerns, they are very patient to explain everything correctly even when you do not understand, I recommend this wonderful application.