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2024년 10월 11일

I installed and set up my ad account through this app, and the next day my products in google merchant center and goole ads got banned and I needed to go thru all the verification processes of my business, and google keep rejecting

Vita Grow Brush
미국
앱 사용 기간 대략 16시간
답글 Simprosys InfoMedia개 2024년 10월 12일

Dear Friend,

We can understand how frustrating it can be to fulfil the legal aspect of your relationship with Google.

We are just facilitating the technical part of the ...

2024년 8월 26일

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Glorious Paintings
영국
앱 사용 기간 대략 2개월
2024년 8월 20일에 편집됨

8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 ...

theLightShop
미국
앱 사용 기간 거의 5년
답글 Simprosys InfoMedia개 2020년 12월 4일

You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It ...

2023년 7월 31일

WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google ...

iONiQ SHOP
프랑스
앱 사용 기간 거의 5년
답글 Simprosys InfoMedia개 2023년 8월 1일

Dear Merchant,

We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would ...

2024년 12월 21일에 편집됨

Couldn't live without it. Feature-rich, easy to use, with a really affordable pricing model. A must have if you are advertising.

EDIT: We’ve used this app for three to four years across multiple stores, and while it’s one of the cheapest options, it’s far from flawless.

Recently, we discovered issues like Meta’s catalog match score being consistently low (as bad as 10%) and the feed not syncing ...

Gravgear
미국
앱 사용 기간 대략 4년
2021년 3월 19일

Poor, confusing instructions. Too many fields that must be completed outside of app. I've seen faster, better support.

billyBoards
미국
앱 사용 기간 거의 4년
2019년 5월 14일

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

uhoodie
미국
앱 사용 기간 3년 초과
답글 Simprosys InfoMedia개 2019년 7월 2일

Well,

I beg to differ from you. You had communicated with us twice since you installed the app on March 30. Both the times, you were responded within 5 hrs of your messages. ...

2024년 6월 16일에 편집됨

We had to uninstall the app. Because we have a problem with our Google Ad conversions. The support team will get back to us to fix the issue.

Jarlia By Jolina
영국
앱 사용 기간 3년 초과
2024년 7월 29일

Not working for me when it used to for other stores. No live chat anymore either.

Word Memories
오스트레일리아
앱 사용 기간 5개월
2021년 9월 8일

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

Planeta Cases
브라질
앱 사용 기간 거의 3년
답글 Simprosys InfoMedia개 2021년 9월 8일

Hi,

We send 3 reminders to merchants. The first is 7 days, the second is 3 days prior to the expiration of the trial, and 3rd on the same day of trial. I request you to ...